Global Operations Enablement Program Manager

Bank of America; Plano (TX); On-site; USD 100,000 - 150,000; Full time

Job summary

A leading financial institution is seeking a Global Operations Enablement Program Manager in Plano, Texas. This role involves driving corporate change initiatives and ensuring program success through strong stakeholder engagement. Candidates should possess extensive experience in program management and leadership skills to thrive in a dynamic environment.

Qualifications

• 15+ years in financial services, with program management experience in Global Operations preferred.
• Ability to influence senior leaders and matrix manage resources.

Responsibilities

• Oversees programs related to corporate change initiatives and key departmental interactions.
• Defines controls and procedures while delivering regulatory and executive material.

Skills

Program Management

Project Management

Leadership Development

Consulting

Risk Management

Problem Solving

Communication

Collaboration

Prioritization

Job description

Global Operations Enablement Program Manager page is loaded

Global Operations Enablement Program Manager

Apply locations Plano Charlotte Addison Addison Newark time type Full time posted on Posted 3 Days Ago job requisition id 25025584

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for overseeing programs andprojects specific to corporate change initiatives thatimpacthow the bankdoes business, provides a product or service, or executes a function. Key responsibilities include serving as the primary contact to department managers for critical change initiatives and communicating, influencing, and negotiatingvertically and horizontally to obtain or leverage resources.Job expectations include deliveringregulatory and executive material and ensuringresults align to program strategy, simplification,and new capabilities.

Responsibilities:
• Definesprogram controls, processes, procedures, reporting cadence, decision governance structures,and ways of working with key stakeholders
• Worksclosely with project sponsors, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for newchangeinitiatives
•Monitors the execution of defined tasks through tracking of program milestones and their statuses, developing program plans, and measuring progress against ongoingkey performance indicators
• Analyzes, evaluates, and overcomesprogram risks,and producesprogram reports for managers and stakeholders
• Identifies key requirements for cross-functional teams and external vendorsto perform in alignment with the program objectives
• Works with other program managers to identify risks and opportunities across multiple projects within the department, leading them to negotiate decision making for efficient and effective resolution
• Meets with stakeholders toprovide transparency intoproject issues and decisions on services, builds positiverelationships, asksquestions,andusestools to uncover root causes to challenges, identifyopportunities, and make recommendations.

Required Skills:

• 15 + years of experience in financial services industry.Global Operations, Global Technology, and/or Human Resources experience preferred
• 5-10 Years of proven, successful Program management experience
• Organized and able to operate with limited direction
• Clear and concise communications with ability to influence senior leaders
• Ability to effectively matrix manage several resources across teams and influence without authority
• Ability to prioritize work and meet/exceed deadlines
• Ability to identify opportunities to add value beyond specific requests

Desired Skills:

• Knowledge of program / process analysis
• Experience working in and/or partnering with Global Operations, Global Technology, Employee Conduct, and/or Human Resources
• Experience working in and/or partnering with Local Market Organization
• Strives to bring new thoughts and ideas to teams to drive innovation and unique solutions
• Excels in working among diverse viewpoints to determine the best path forward
• Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner
• Commitment to challenging the status quo and promoting positive change
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve program stakeholders/participants
• Believes in value of diversity so we can reflect, connect, and meet the diverse needs of our clients and employees around the world

Skills:
• Program Management
• Project Management
• Reporting
• Consulting
• Problem Solving
• Leadership Development
• Performance Management
• Collaboration
• Presentation Skills
• Prioritization
• Issue Management
• Risk Management
• Process Design
• Process Performance Management
• Oral Communications

Shift:

1st shift (United States of America)

Hours Per Week:

40

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