Global Ocean Freight Program Lead

FreightWise; Nashville (TN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Life insurance

401(k) with match

Paid Time Off

11 paid holidays

Job summary

FreightWise, LLC in Nashville, TN is seeking an International Freight Program Manager to own the international import program from regulatory compliance to rate procurement and booking operations.

You will coordinate with carriers, NVOCCs, overseas agents and clients to ensure shipments are compliant, delivered on time, and service levels are high. Flexible hours and full-time employment offered.

Qualifications

• 5+ years of experience in ocean freight forwarding or NVOCC operations.
• Experience with ocean freight rate procurement and/or carrier contract negotiations.
• Experience working with Asia-U.S. trade lanes strongly preferred.
• Working knowledge of FMC/OTI regulations, NVOCC licensing, and tariff requirements.
• Experience managing overseas agent or partner networks.
• Familiarity with visibility and TMS platforms.
• Understanding of carrier EDI and API data feeds.
• Customer-facing account management experience.
• Strong communication, negotiation, and relationship-building skills.
• Ability to manage multiple priorities and serve as the accountability for a complex international freight program.

Responsibilities

• Own FMC/NVOCC compliance oversight, including verifying partner licensing and ensuring program requirements are met.
• Lead ocean freight rate procurement and carrier/NVOCC contract negotiations.
• Manage international freight booking processes and partner SOPs.
• Oversee shipment visibility and exception handling throughout the international import process.
• Manage relationships with overseas agents and international partners.
• Serve as a primary point of contact for clients and ensure a strong day-to-day customer experience.
• Coordinate with carriers, NVOCCs, partners, and internal teams to support successful shipment execution.
• Monitor international freight program performance and identify opportunities for process and service improvements.
• Support effective use of visibility and TMS platforms, including carrier EDI and API data feeds.
• Maintain strong relationships with industry partners while ensuring FreightWise clients receive consistent, reliable service.

Skills

Ocean freight forwarding

NVOCC operations

Rate procurement

Carrier contracts

Asia-U.S. trade lanes

FMC/OTI regulations

NVOCC licensing

Overseas partner networks

Visibility & TMS platforms

EDI & API data feeds

Client relationship management

Communication & negotiation

Tools

TMS platforms

EDI data feeds

Carrier systems

Job description

FreightWise, LLC in Nashville, TN is seeking an International Freight Program Manager to own the international import program from regulatory compliance to rate procurement and booking operations.

You will coordinate with carriers, NVOCCs, overseas agents and clients to ensure shipments are compliant, delivered on time, and service levels are high. Flexible hours and full-time employment offered.