Global Mobility and Operations Specialist

SupportFinity™; United States; Hybrid; USD 115,000 - 125,000; Full time

Benefits offered by this job

Medical, Vision, and Dental coverage

Generous time-off policy

Home office improvement stipend

Annual education and wellness stipends

Healthy daily lunches

Job summary

SupportFinity™ is looking for a Global Mobility & Operations Specialist to assist with U.S. immigration processes and benefits administration. This hybrid role involves compliance management, employee experience enhancement, and scalable process building as the company grows.

The ideal candidate has at least 2 years of experience in U.S. immigration, is knowledgeable about relevant laws, and can manage multiple projects effectively. Support includes competitive compensation along with comprehensive health benefits and a vibrant company culture.

Qualifications

• 2+ years of experience supporting U.S. immigration and benefits administration.
• Working knowledge of U.S. immigration laws and U.S. benefits regulations.
• Experience using HRIS platforms and benefits systems.

Responsibilities

• Manage U.S. employment-based immigration processes and serve as a contact for employee immigration matters.
• Ensure compliance with U.S. immigration and benefits laws and maintain accurate employee data.
• Build and improve SOPs for scalable immigration and benefits operations.
• Support U.S. benefits administration and partner with external administrators.

Skills

U.S. immigration laws knowledge

Benefits administration experience

HRIS platform experience

Ability to manage multiple workstreams

Tools

HRIS Systems

Ticketing tools

Job description

Global Mobility and Operations Specialist

About Glean

Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full‑scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business—without vendor lock‑in or costly implementation cycles.

At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context‑aware responses for every employee. This foundation powers Glean’s agentic capabilities—AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real‑time. The result is measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.

Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact with customers across 50+ industries and more than 1,000 employees in over 25 countries.

About The Role

Glean is seeking a Global Mobility & Operations Specialist to support U.S. immigration and benefits administration while helping scale our global mobility operations. This is a hands‑on execution role focused on compliance, employee experience, HR systems, and building scalable processes as the company continues to grow.

You Will

• Manage and support U.S. employment‑based immigration processes (H-1B, O-1, J-1, OPT/STEM, extensions), partnering closely with external immigration counsel and serving as the primary point of contact for employee immigration and work authorization matters.
• Ensure compliance with U.S. immigration and benefits laws and company policies by maintaining accurate employee data, documentation, and reporting across HRIS and ticketing systems.
• Build, document, and continuously improve SOPs, workflows, and policies to support scalable immigration, global mobility, and benefits operations.
• Support U.S. benefits administration by partnering with external benefits administrators on open enrollment, new hire setup, and ongoing employee benefit inquiries.

About You

• 2+ years of experience supporting U.S. immigration and benefits administration.
• Working knowledge of U.S. immigration laws and U.S. benefits regulations.
• Experience using HRIS platforms, benefits systems, and ticketing tools.
• Ability to thrive in a fast‑paced environment, independently manage multiple workstreams, and confidently respond to a high volume of immigration‑related questions.

Location

• This role is in SF/South Bay.
• This role is hybrid (4 days a week in our Mountain View office or SF Bay Area offices).

Compensation & Benefits

The standard base salary range for this position is $115,000 – $125,000 annually. Compensation offered will be determined by factors such as location, level, job‑related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time‑off policy, and the opportunity to contribute to your 401(k) plan. When you join, you’ll receive a home office improvement stipend, as well as annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events and provide healthy lunches daily to keep you fueled and focused.

We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.