Global Merchant Support Engineer

Adyen; Chicago (IL); On-site; USD 80,000 - 105,000; Full time

Job summary

A leading financial technology platform in Chicago is seeking a Technical Support Engineer to enhance the merchant support experience. The role involves providing guidance on the Adyen platform and ensuring the full lifecycle management of merchant integration and support. Strong communication and problem-solving skills are essential, along with a proactive approach in a dynamic environment. This is a full-time position that supports in-person collaboration, with a salary range of $80,000 - $105,000.

Qualifications

• Strong written and verbal communication skills in English.
• Innovative with strong problem-solving capabilities.
• Ability to maintain high levels of productivity with minimal supervision.

Responsibilities

• Be a key source of knowledge on the Adyen platform.
• Responsible for the merchants’ full lifecycle.
• Advise merchants on best implementation practices.

Skills

Communication skills

Problem-solving

Adaptability

Technical support experience

Education

STEM degree

Job description

A leading financial technology platform in Chicago is seeking a Technical Support Engineer to enhance the merchant support experience. The role involves providing guidance on the Adyen platform and ensuring the full lifecycle management of merchant integration and support. Strong communication and problem-solving skills are essential, along with a proactive approach in a dynamic environment. This is a full-time position that supports in-person collaboration, with a salary range of $80,000 - $105,000.