Global Media Strategy & Operations Lead

HP; Palo Alto (CA); On-site; USD 166,000 - 266,000; Full time

Job summary

HP is seeking a Head of Media Strategy & Business Operations in Palo Alto to align executive priorities with coordinated actions and measurable results. You will lead the executive rhythm of business, governance of agency partnerships, and cross-functional planning to maximize value from strategic media collaborations.

The role requires executive judgment, commercial acumen, and strong leadership across distributed teams.

Qualifications

• Bachelor's degree in Business, Marketing, Management, Organizational Leadership, or related field.
• 10+ years of progressive experience in business operations, strategy, or marketing operations.
• Strategic business operations partner to senior executives in a complex, matrixed organization.
• Proven ability to lead cross-functional initiatives, establish governance, and drive programs to measurable outcomes.
• Experience managing strategic external partnerships, enterprise service delivery, or commercial accountability.
• Strong understanding of business planning, operating models, governance, performance management, and organizational effectiveness.
• Demonstrated ability to drive accountability, manage escalations, resolve complex issues, and influence stakeholders.
• Exceptional executive communication, presentation development, stakeholder management, and problem-solving skills.
• Experience leading teams across geographically distributed organizations.
• Balance strategic thinking with hands-on execution and disciplined follow-through.

Responsibilities

• Serve as a strategic business operations partner to the VP of Global Media and leadership, translating priorities into actionable plans.
• Lead the global media leadership team's operating cadence, including executive planning, meetings, QBRs, and communications.
• Drive cross-functional alignment, prioritization, decision-making, and accountability across global media initiatives.
• Develop executive-ready business reviews, strategic recommendations, performance narratives, and leadership communications.
• Anticipate organizational challenges, surface risks, and drive resolution across global teams.
• Lead and develop a small team supporting business operations, governance, and organizational effectiveness.
• Lead governance of HP's strategic media agency partnerships across global and regional stakeholders.
• Establish agency governance cadences, scorecards, and escalation processes; ensure SLA adherence.
• Identify risks, remove barriers, and drive timely resolution of cross-functional issues.
• Measure and maximize partnership value through governance and operational improvements.
• Collaborate with regional leaders to ensure governance while maintaining market accountability.

Skills

Executive leadership

Cross-functional collaboration

Strategic planning

Stakeholder management

Operational discipline

Executive communication

Education

Bachelor's degree in Business, Marketing, Management, Organizational Leadership, or related field

MBA or related advanced degree preferred

Job description

HP is seeking a Head of Media Strategy & Business Operations in Palo Alto to align executive priorities with coordinated actions and measurable results. You will lead the executive rhythm of business, governance of agency partnerships, and cross-functional planning to maximize value from strategic media collaborations.

The role requires executive judgment, commercial acumen, and strong leadership across distributed teams.