Global Marketing Enablement Intern

Otis; Farmington (CT); Remote; USD 28,000 - 32,000; Full time

Job summary

Otis is seeking a Global Marketing Enablement Intern to assist in developing reusable playbooks, training content, onboarding resources, and brand guidance. The role collaborates with global capability leaders and Regional Marketing to strengthen capability and accelerate reuse, while supporting local adaptation and execution.

The internship is full-time, paid for 10–12 weeks in May/June 2027, with responsibilities spanning content development, training coordination, and knowledge management.

Qualifications

• Strong written and verbal communication skills.
• Ability to simplify complex information into practical guidance.
• Proficiency in Microsoft Office, especially PowerPoint and Excel.
• Analytical thinking with data interpretation capabilities.
• Collaborative mindset across functions and time zones.

Responsibilities

• Develop and update reusable playbooks, templates, guides, and toolkits.
• Support Marketing Academy onboarding content and training materials.
• Coordinate training sessions, workshops, and communities of practice.
• Maintain the global marketing knowledge hub with improved taxonomy and asset quality.
• Gather feedback from Global and Regional Marketing teams and synthesize improvements.
• Monitor enablement adoption via metrics and reporting.

Skills

Communication

Organization

Microsoft Office

Analytical thinking

Collaboration

Education

Bachelor's degree in marketing, business, communications, organizational development, learning design, project management

Tools

SharePoint

Learning Management Systems

Job description

Date Posted:2026-08-13Country:United States of AmericaLocation:OTCTH: Connecticut Home Offices Remote Location, Remote City, CT, 06032 USAThe Global Marketing Enablement Intern will support the team responsible for helping marketers across Otis work more consistently, efficiently, and effectively. The intern will help develop and maintain reusable playbooks, training content, onboarding resources, go-to-market and brand guidance, knowledge repositories, and adoption reporting. Working with global capability leaders and Regional Marketing, the role will strengthen marketing capability and accelerate reuse while Regional Marketing remains accountable for local adaptation and execution.These are full-time, paid summer internships, typically ranging from 10-12 weeks, starting in May/June 2027.Key ResponsibilitiesAssist in developing and updating reusable marketing playbooks, templates, checklists, guides, and toolkits for use across regions.Support Marketing Academy and onboarding content, including learning pathways, facilitator materials, job aids, and practical case studies.Coordinate training sessions, workshops, office hours, and communities of practice, including agendas, materials, attendance, feedback, and follow-up.Maintain the global marketing enablement and brand knowledge hub, improving taxonomy, version control, asset quality, and ease of access.Help document global go-to-market methodologies, roles and decision rights, process handoffs, and examples of best practice.Gather feedback and capability needs from Global and Regional Marketing teams through surveys, interviews, and working sessions, then synthesize improvement opportunities.Monitor enablement adoption and effectiveness through metrics such as asset usage, training participation, learner feedback, reuse, and reported productivity benefits.Support enablement communications and change management through newsletters, intranet updates, launch notes, presentations, and stakeholder briefings.Explore approved AI and collaboration tools that can improve knowledge discovery, content workflows, and team productivity, and document responsible-use guidance.Support project plans, governance calendars, action tracking, and collaboration with Regional Marketing, Marketing Operations, Brand, HR, Digital Technology, and subject-matter experts.EducationCurrently pursuing a bachelor's in marketing, business, communications, organizational development, learning design, project management, or a related field.QualificationsStrong written and verbal communication skills, with an ability to simplify complex information and turn it into clear, practical guidance.Strong organization, attention to detail, and the ability to coordinate deadlines, materials, and multiple stakeholders.Proficiency in Microsoft Office, particularly PowerPoint and Excel, and confidence using digital collaboration tools.Analytical thinking and comfort interpreting feedback, usage data, and both quantitative and qualitative information.Collaborative mindset and comfort working across functions, cultures, and time zones.Curiosity, initiative, sound judgment, and a willingness to learn and take ownership.Preferred SkillsLearning content, instructional design, facilitation, or training coordinationContent development, editing, and presentation storytellingKnowledge management, SharePoint, learning management systems, or similar platformsSurvey design, feedback analysis, data visualization, or dashboard developmentMarketing fundamentals, brand standards, or go-to-market conceptsProject coordination, stakeholder communications, or event supportFamiliarity with generative AI and digital productivity tools, including responsible-use principlesLearning OpportunitiesUnderstand how a global marketing function builds common capabilities, standards, and scalable ways of working while regions adapt and activate locally.Gain hands-on experience in learning design, facilitation, knowledge management, communications, and change adoption.Work with Global and Regional Marketing leaders and cross-functional partners on real capability-building priorities.Develop transferable skills in project management, stakeholder engagement, analytics, storytelling, and responsible AI-enabled productivity.Expected DeliverablesComplete a scoped capstone project that develops or refreshes a priority enablement toolkit or playbook for regional use.Design and support delivery of a Marketing Academy module or workshop, including learner materials, facilitator guidance, and evaluation.Establish or improve a section of the marketing knowledge hub, with clear taxonomy, ownership, and version-control recommendations.Create an adoption and feedback dashboard or reporting pack, with practical recommendations for continuous improvement.The hourly range for this role is $20/hr to $23/hr. We may pay more or less than the posted range, and the range may change in the future. Pay within the salary range will be based on factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.Apply today and Build What's Next!If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis .Become a part of the Otis team and help us #Buildwhatsnext!Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [e-mail].