Quality Assurance Intern

Otis; South Carolina; On-site; USD 28,000 - 32,000; Full time

Job summary

Otis is seeking an undergraduate Quality Assurance intern to contribute to quality process improvements and the deployment of digital tools. The role offers exposure to Manufacturing, Supply Chain, Engineering, Service, and Quality, with opportunities to develop analytical, project management, and communication skills.

The internship lasts 10–12 weeks, starts May/June 2027, and may lead to full-time opportunities upon graduation.

Qualifications

• Ability to work in a highly team-oriented and dynamic environment.
• Strong written and verbal communication skills.
• Must be self-motivated and able to manage several simultaneous projects.

Responsibilities

• Support the development and continuous improvement of the Otis Quality Management System (QMS).
• Document and standardize global quality processes across Operations and Supplier Quality.
• Conduct research, benchmarking, and data analysis to identify opportunities for process improvements.
• Support quality program management activities, including project tracking and meeting coordination.
• Develop communication materials and change management plans for global QMS initiatives.
• Help gather stakeholder feedback to support standardization efforts.
• Maintain quality performance dashboards and KPIs; analyze data for leadership reviews.

Skills

Teamwork

Communication

Analytical skills

Self-motivated

Education

Mechanical or Industrial Engineering

Job description

Date Posted:2026-07-31Country:United States of AmericaLocation:OT541: TFP - Florence, SC 1500 Otis Way, Florence, SC, 29501 USAOtis Worldwide is searching for a highly motivated undergraduate student interested in starting a career in Quality! This is an internship opportunity offering a rewarding and challenging opportunity to learn, grow, and develop through meaningful projects that drive our business. Our comprehensive internship program will allow you to gain hands-on experience and broaden your skills. You’ll be immersed in the Otis culture where we collaborate to best serve our customers; and where we empower and inspire each other through support, autonomy and trust.This is a full-time, paid summer internship, typically ranging from 10-12 weeks, starting in May/June 2027. Throughout your internship, we will provide continuous training and performance feedback to ensure you develop the necessary skills to succeed with the hope of converting successful interns into full-time employees upon graduation.The Quality Assurance intern will contribute to strategic initiatives that help standardize quality processes, support digital tool deployment, improve operational performance, and strengthen supplier development programs. This role will provide exposure to business leaders across Manufacturing, Supply Chain, Engineering, Service, and Quality functions while developing valuable analytical, project management, and communication skills.The internship can be located at our Florence Factory in Florence, SC or in West Hartford, CT.Key Responsibilities:· Support the development of quality and continuous improvement of the Otis Quality Management System (QMS).· Assist in documenting and standardizing global quality processes, policies, and procedures across Operations and Supplier Quality.· Conduct research, benchmarking, and data analysis to identify opportunities for process improvements and operational efficiencies.· Support quality program management activities, including project tracking, meeting coordination, and action item management.· Assist in developing communication materials and change management plans to support global QMS initiatives.· Help gather and analyze stakeholder feedback from business units to support process standardization efforts.· Support the development and maintenance of quality performance dashboards and key performance indicators (KPIs).· Analyze quality and operational performance data and prepare reports and presentations for leadership reviews.Education Requirements:Currently pursuing an undergraduate degree in Mechanical or Industrial Engineering or a related fieldBasic Qualifications:Ability to work in a highly team-oriented and dynamic environmentCandidate must demonstrate strong written and verbal communication skillsNeeds to be self-motivated and able to manage several simultaneous projects and responsibilitiesStrong analytical skillsThe hourly range for this role is $20/hr to $23/hr. We may pay more or less than the posted range, and the range may change in the future. Pay within the salary range will be based on factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.Apply today and Build What's Next!If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis .Become a part of the Otis team and help us #Buildwhatsnext!Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [e-mail].