Global Luxury Lifestyle Strategist — AI-Driven Experience Lead

Aurora; Seattle (WA); Hybrid; USD 127,500 - 173,000; Full time

Benefits offered by this job

Performance bonus

Founding stock options

Health benefits

Education budget

Parental leave

Equipment provided

Job summary

Aurora seeks a Senior Lifestyle Strategist to join our Member Experience Team. You will shape and elevate member experiences, ensuring high-touch service across all product aspects, working with co-founders and industry experts. The role blends local knowledge with transnational curation and operations.

You will report to the Co-Founder & COO and have potential to grow into leadership across Business Operations, Member Experience, and Growth in an AI-enabled product environment.

Qualifications

• Experience building relationships with premium clientele and advising high-net-worth individuals.
• Strong communication skills and ability to adapt messaging to different audiences.
• Comfort working in a fast-paced, international, high-end lifestyle environment.

Responsibilities

• Manage premium lifestyle experiences, reservations, and exclusive opportunities.
• Collaborate with AI systems to curate personalized recommendations.
• Proactively suggest opportunities to enhance both personal and professional lives of members.
• Develop deep knowledge of luxury trends and exclusive offerings.
• Provide feedback to Product, Engineering, and Operations to improve services.

Skills

Relationship building

Premium clientele advisory

High attention to detail

Clear communication

Job description

Aurora seeks a Senior Lifestyle Strategist to join our Member Experience Team. You will shape and elevate member experiences, ensuring high-touch service across all product aspects, working with co-founders and industry experts. The role blends local knowledge with transnational curation and operations.

You will report to the Co-Founder & COO and have potential to grow into leadership across Business Operations, Member Experience, and Growth in an AI-enabled product environment.