Global Logistics & Supply Chain Leader (Flexible Hours)

Verint Systems, Inc.; Madison (WI); On-site; USD 120,000 - 160,000; Full time

Job summary

Verint Systems Inc. in Madison, WI seeks a Manager of Operations to lead end-to-end supply chain activities, forecasting, warehousing, inventory, and distribution. The role collaborates with procurement, sales, quality, and engineering to ensure on-time delivery and sustainable operations.

The position emphasizes people leadership of the operations team, process improvements, and meeting KPIs while maintaining compliance and customer satisfaction across a global network.

Qualifications

• B.S. in Industrial Engineering, Operations, Logistics or a related discipline, or equivalent work experience.
• 6+ years experience in Hardware Operations & Supply chain with at least 4 years of leadership in a manufacturing or supply chain environment.
• Excellent analytical skills with experience in self-service BI reporting.
• Understanding of statistics, operations research and optimization of transportation networks.
• Strong interpersonal and teamwork skills.
• Strong communication skills and effectively presents information to leaders, employees, and customers.
• Ability to work independently and handle multiple projects.
• Flexible working hours to accommodate a global operations organization.
• Successful completion of a background screening per regulatory requirements.

Responsibilities

• Liaise with leadership and business functions to drive operational activities and support business objectives.
• Evaluate performance by collecting and analyzing data and metrics.
• Direct inbound or outbound logistics operations, including transportation optimization and warehouse activities.
• Manage daily fulfillment of customer shipments with Verint’s third-party logistics providers.
• Coordinate with planning, production, shipping, and procurement to meet order requirements and priorities for on-time delivery.
• Regularly evaluate efficiency of procedures and implement improvements.
• Own decisions to balance priorities and monitor KPIs like OTD and MTTR.
• Manage relationships and monitor agreements with external partners/vendors.
• Create end-to-end supply chain policies and procedures.
• Plan material flow systems to meet production needs.
• Analyze logistics to optimize cost, productivity, and timelines.
• Implement customer-specific reporting or metrics as needed.
• Monitor import/export compliance with regulations.
• Negotiate transportation rates or services and with suppliers/customers for efficiency.
• Plan improvements to logistics systems or processes and evaluate new technologies.
• Develop risk management programs to ensure supply continuity in emergencies.
• Collaborate with other departments to integrate logistics with sales, order management, accounting, and quality.
• Lead a team of operations specialists to execute responsibilities.

Skills

Analytical skills

BI reporting

Statistics

Operations research

Optimization

Interpersonal skills

Communication

Leadership

Independent work

Flexibility

Education

B.S. in Industrial Engineering / Operations / Logistics or related discipline

Job description

Verint Systems Inc. in Madison, WI seeks a Manager of Operations to lead end-to-end supply chain activities, forecasting, warehousing, inventory, and distribution. The role collaborates with procurement, sales, quality, and engineering to ensure on-time delivery and sustainable operations.

The position emphasizes people leadership of the operations team, process improvements, and meeting KPIs while maintaining compliance and customer satisfaction across a global network.