Global Logistics Operations Lead

Accuray; United States; Remote; USD 50,000 - 70,000; Full time

Job summary

A healthcare technology company is seeking a Logistics Coordinator to monitor shipments, communicate with logistics partners, and analyze costs. Candidates should have a Bachelor's degree in Supply Chain or related fields and 2-4 years of experience in logistics. Strong communication and organizational skills are essential. This role supports patient outcomes through efficient logistical operations.

Qualifications

• 2-4 years of experience in logistics coordination or shipping operations.
• Experience with transportation providers and vendor portals.
• Ability to handle time-sensitive issues professionally.

Responsibilities

• Monitor daily escalations related to shipments and delays.
• Communicate with logistics partners to resolve issues.
• Track and report shipment statuses and fulfillment metrics.

Skills

Organizational skills

Communication skills

Problem-solving

Detail-oriented

Education

Bachelor’s Degree in Supply Chain, Logistics, Business, or related field

Tools

ERP systems

Shipment tracking tools

Job description

Give hope. Give health. Make your mark in the fight against cancer.

At Accuray, we make a direct and powerful impact on the lives of cancer patients every day — helping them live longer, better lives. But our commitment to innovation offers a truly unique opportunity: the chance to change the fight against cancer — helping to develop, introduce and support new treatment delivery systems and software that will give new hope and new health to cancer patients and cancer survivors around the world.

Accuray develops, manufactures and sells radiotherapy systems for alternative cancer treatments. Our radiation therapy for cancer makestreatment shorter, safer, personalized and more effective, ultimately enabling patients to live longer, better lives.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Monitor and respond to daily escalations related to shipments, carrier delays, and fulfillment exceptions
• Communicate directly with logistics and warehousing partners to coordinate resolutions and updates
• Track and report shipment statuses, fulfillment metrics, and exception trends using standard reporting tools
• Support execution of regional logistics activities, including shipments, returns, and urgent part delivery requests
• Assist in trade documentation workflows and ensure proper classification and handoff of compliance-related tasks
• Maintain and update shipment records, performance logs, and KPIs in collaboration with the supply chain manager
• Escalate recurring vendor or carrier issues to management for review and corrective action
• Participate in cross-functional meetings to provide operational updates and track deliverables
• Identify opportunities for improvements and efficiencies, working to drive annual cost reductions within the logistics operations and support implementation
• Assist in drafting, maintaining, and updating standard operating procedures (SOPs) to ensure consistent and compliant operations
• Analyze shipment costs and service levels to provide recommendations for optimization

REQUIRED QUALIFICATIONS:

• Bachelor’s Degree in Supply Chain, Logistics, Business, or related field preferred
• 2–4 years of experience in logistics coordination, shipping operations, or related field
• Experience working with transportation providers, warehouses, and vendor portals
• Strong organizational and communication skills; ability to handle time-sensitive issues professionally
• Familiarity with ERP systems, carrier portals, and shipment tracking tools
• Detail-oriented with a proactive approach to problem-solving
• Ability to work across time zones with regional teams and external partners

To qualify for this position, candidates must be able to furnish proof that they are authorized to work in the country they are applying on a permanent basis without sponsorship.

EEO Statement

At Accuray, our commitment to patient-first outcomes drives an inclusive and collaborative work environment where the best ideas rise to the top — and everyone works to push them further. We value diversity in both the professional and personal backgrounds of our employees, as this variety adds rich energy to every team, every project and every work day. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin – including individuals with disabilities and veterans.