Global Logistics & Customs Specialist (Hybrid, WA)

Nintendo of America Inc; North Bend (WA); Hybrid; USD 41,000 - 66,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Job summary

Nintendo of America in North Bend, Washington, is seeking an entry-level logistics and customs support specialist to coordinate ocean and air import shipments from booking through final delivery. You will work with freight forwarders, brokers, carriers, and internal teams to ensure timely, compliant delivery.

This role requires about 1 year of foundational knowledge in supply chain or import/export operations, plus experience with freight forwarders or carriers, strong analytical and

Qualifications

• 1 year of foundational knowledge of supply chain, logistics, or import/export operations gained through education, training, internship, or work experience.
• 1 year experience working with freight forwarders, customs brokers, carriers, or international air and ocean shipments.
• Analytical and critical-thinking skills, with the ability to use data to support recommendations.
• Strong written and verbal communication for working with internal teams, external service providers, and management.
• Proficiency in Microsoft365 applications with the ability to analyze data, maintain records, and create reports.
• Ability to stay organized, prioritize, and achieve results in a fast-paced environment.
• Detail-oriented, responsive, and willing to ask questions and seek guidance.
• Ability to learn new processes, retain information, and identify practical improvements.
• Undergraduate degree or equivalent combination of education, training, and related business experience.

Responsibilities

• Coordinates ocean and air import shipments from origin through final delivery following established supply chain processes.
• Works with freight forwarders, customs brokers, carriers, and trucking providers to coordinate and schedule on-time deliveries.
• Monitors and communicates shipment status updates to internal and external teams.
• Reviews and maintains shipping documentation, including commercial invoices, packing lists, bills of lading, and ISF documentation.
• Tracks shipment milestones and assists in resolving routine delays, holds, documentation issues, and delivery schedule adjustments working towards minimizing demurrage, detention, and other avoidable freight costs.
• Maintains accurate shipment trackers, records, and logistics databases.
• Reviews service-provider invoices for accuracy and routes them for approval.
• Assists with customs compliance activities by monitoring clearance status, maintaining required records, and coordinating routine issue resolution with customs brokers and internal stakeholders.
• Supports annual reviews of U.S. customs trade compliance programs, broker evaluations, internal processes, and procedure manuals.
• Assists with international export shipments as assigned.

Skills

Analytical thinking

Communication

Microsoft 365

Organization

Adaptability

Education

Undergraduate degree or equivalent

Tools

Microsoft365

Job description

Nintendo of America in North Bend, Washington, is seeking an entry-level logistics and customs support specialist to coordinate ocean and air import shipments from booking through final delivery. You will work with freight forwarders, brokers, carriers, and internal teams to ensure timely, compliant delivery.

This role requires about 1 year of foundational knowledge in supply chain or import/export operations, plus experience with freight forwarders or carriers, strong analytical and