Global Learning Advisor

UM01 University of Maryland College Park (UMCP); College Park (MD); On-site; USD 58,000 - 62,000; Full time

Job summary

University of Maryland, College Park is seeking an Education Abroad Advisor to guide students through the study abroad cycle, offering detailed information on academics, finances, health, safety and culture. The role includes supporting program outreach, administering activities, and maintaining advising resources.

The ideal candidate holds a bachelor’s degree and at least two years in a university setting, with strong communication skills and a service-centric approach to student success.

Qualifications

• Knowledge of living or working in a cross-cultural environment.
• Skill in oral and written communication.
• Skill in the use of Microsoft Office and Google Suite products.
• Skill in providing high-quality, responsive customer service.
• Skill in delivering presentations to various audiences.
• Ability to respond to the needs of students.
• Ability to interpret and apply policies, procedures, regulations, and laws.
• Ability to maintain accuracy and attention to detail while handling high volumes of inquiries, communications, and administrative processes.

Responsibilities

• Advise students at all stages of the study abroad cycle and provide information about academics, finances, health and safety and cultural matters.
• Support outreach and administration of study abroad programs and assist in maintaining advising resources.
• Collaborate with stakeholders to develop clear, accessible guidance and resources for students.

Skills

Cross-cultural environment

Oral & written communication

Microsoft Office & Google Suite

Customer service

Presentations

Policy interpretation

Attention to detail

Education

Bachelor’s degree

Tools

TerraDotta

Job description

Job Description Summary

The Education Abroad Advisor advises students at all stages of the study abroad cycle, providing detailed information about academics, finances, health and safety and cultural matters. The Education Abroad (EA) advisor helps students identify and plan for study abroad programs that align with their academic, personal and professional objectives. The EA advisor is also responsible for supporting the outreach, administration of programs and assisting in maintaining advising resources.

Minimum Qualifications

• Education: Bachelor’s degree from an accredited college or university.
• Experience: Two (2) years of professional experience working with students in a university setting in advising, recruitment, marketing, or student services.
• Other: Additional work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education.

KNOWLEDGE, SKILLS, & ABILITIES

• Knowledge of living or working in a cross-cultural environment.
• Skill in oral and written communication.
• Skill in the use of Microsoft Office and Google Suite products.
• Skill in providing high-quality, responsive customer service.
• Skill in delivering presentations to various audiences.
• Ability to respond to the needs of students.
• Ability to interpret and apply policies, procedures, regulations, and laws.
• Ability to maintain accuracy and attention to detail while handling high volumes of inquiries, communications, and administrative processes.

Additional Job Details Preferences

• Experience with TerraDotta or other Education Abroad management software.
• Proficiency in a foreign language.
• Knowledge of academic and international programs.
• Ability to synthesize, distill, and translate complex information into clear, accessible guidance.
• Strong presentation and facilitation skills, with the ability to lead individual and group conversations.
• Demonstrated ability to navigate ambiguity and complexity, exercise independent judgment, and develop solutions when established processes or predetermined answers are not available.
• Sound judgment and discretion in interpreting policies, assessing individual circumstances, making decisions, and determining when to consult or elevate an issue.
• Demonstrated planning and organizational skills to establish goal, manage assignments and competing priorities with a high level of attention to detail, follow through to successful completion.
• Experience collecting, analyzing, and interpreting data to inform actions, process improvements, or decision-making.
• Demonstrated ability to build collaborative relationships and work effectively with stakeholders.
• Demonstrated commitment to student success and collegial team support, with a service-oriented approach and willingness to contribute to a positive and collaborative work environment.

Required Application Materials

Cover Letter, Resume, References

Best Consideration Date

October 5, 2026

Posting Close Date

October 5, 2026

Open Until Filled

Yes

Job Risks

Not Applicable to This Position

Financial Disclosure Required

No

For more information on Financial Disclosure, please visit Maryland's State Ethics Commission website.

Employment Details

Department SVPAAP-OIA-Education Abroad Worker Sub-Type Staff

Regular Salary Range

$57,520-$62,000

Benefits Summary

For more information on Regular Exempt benefits,

Background Checks

Offers of employment are contingent on completion of a background check.

Information reported by the background check will not automatically disqualify anyone from employment. Before any adverse decision, the finalist will have an opportunity to provide information to the University regarding disclosable background check information. The University reserves the right to rescind the offer of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.

Employment Eligibility

The successful candidate must complete employment eligibility verification (on Form I-9) by presenting documents that establish identity and work authorization within the timeframe required by federal immigration law, and where applicable, to demonstrate renewed employment authorization. Failure to complete employment eligibility verification or reverification within the timeframe set forth by law may result in suspension or termination of employment.

EEO Statement

The University of Maryland, College Park is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment. Please read the University’s Equal Employment Opportunity Statement of Policy.

Title IX Non-Discrimination Notice Resources

Learn how military skills translate to civilian opportunities with O*Net Online

Title IX Non-Discrimination Notice Resources

Learn how military skills translate to civilian opportunities with O*Net Online

Contact Information

The University works hard to make its websites accessible to any and all users.

If you need assistance completing the application process, please contact us at one of the below options: Email: [e-mail] Phone: [phone] Maryland Relay: Dial 711 This contact information cannot be used to inquire about application status.