Global Key Account Manager *PC 1464

Miltenyi Biotec Inc; Boston (MA); Remote; USD 183,000 - 249,000; Full time

Job summary

An established industry player is seeking a Global Key Account Manager to foster long-term relationships with key accounts in the life sciences sector. This role involves strategic collaboration across departments to drive sustainable growth, advocating for customers while navigating complex environments. The ideal candidate will possess significant experience in account management, excellent communication skills, and a strong scientific background. Join a diverse team dedicated to advancing research and improving patient care worldwide, where your contributions will make a tangible impact on the future of healthcare.

Benefits

Health insurance

Vision insurance

Dental insurance

401(k) plan

Flexible working hours

Travel opportunities

Qualifications

• 10+ years in a commercial role with leadership experience.
• Advanced degree in a scientific field preferred.

Responsibilities

• Develop and execute corporate-wide strategy for global key accounts.
• Cultivate relationships with senior leadership at customer organizations.

Skills

Global key account management

Communication skills

Leadership skills

Strategic thinking

Analytical skills

Problem-solving skills

Interpersonal skills

Project management

Education

Master's degree in Biology

Ph.D. in Chemistry

MBA

Job description

Description

Your Tasks:

The Global Key Account Manager is responsible for building and maintaining long-term, mutually beneficial business relationships with selected Global Key Accounts worldwide, encompassing all Miltenyi Biotec products, workflow solutions, and services. Reporting to the Vice President, Global Key Account Management, the successful candidate will work cross-functionally across all levels in all regions to jointly develop, communicate, and execute strategies that will drive sustainable business growth with assigned global key accounts. Confident yet humble, assertive yet diplomatic, entrepreneurial yet collaborative, the successful candidate will thrive working in an international and multicultural environment with innovation at the forefront.

Essential Duties and Responsibilities:

• Develop and execute a Miltenyi Biotec corporate-wide strategy to drive sustainable business growth with assigned global key accounts.


• Establish and cultivate enduring, value-driven, and trust-based relationships with senior leadership and key decision-makers at customer organizations, positioning Miltenyi Biotec as the preferred and trusted partner for Cell and Gene Therapies from drug research through to clinical development and commercialization.


• Interact effectively at Director, VP, and Executive levels to communicate compelling value propositions with demonstrable benefits.


• Develop, communicate, and execute actionable strategies in close collaboration with field sales and key enabling partnering functions and department across the Miltenyi Biotec organization to achieve identified global business growth objectives.


• Advocate for the customers within the organization.


• Play a pivotal role in enabling successful strategic collaborations by fostering open communication and driving alignment at all levels across corporate functions, including Sales, Service, Business Development, R&D, Marketing, Supply Chain, Quality, Regulatory Affairs, Finance, and Legal.


• Own account mapping activities, leverage business insights & analytics to identify new business development opportunities, provide accurate sales forecasts in alignment with local sales.


• Act as an ambassador for the team by exemplifying excellence in key account management execution and collaborative working.

Requirements:

• Advanced degree (e.g., Master's, Ph.D.) in Biology, Chemistry, or a related scientific field. MBA preferred; Experience in the Life Science Industry with a deep understanding of the pharma and biotech markets. Specific experience in the Cell and Gene Therapies domain is highly desirable;10+ years in a commercial role with increasing levels of responsibility, including demonstrable leadership or direct management experience; or a combination of education and experience.


• Global key account management experience with a proven ability to sell and articulate impactful value propositions to senior management and executive levels.


• Excellent communication, teamwork, and leadership skills.


• Proven ability to navigate complexity and ambiguity in a fast-paced, matrixed environment.


• Ability to drive strategies to execution, with strong collaboration and project management skills.


• Strong interpersonal and relationship-building skills; capable of influencing without authority; self-awareness and high emotional intelligence.


• Strategic and critical thinking, analytical, and problem-solving skills, balanced with vision and innovative thinking.


• Role is home office-based with minimum 50% international and domestic travel requirements.

Physical Demands:

While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is required to stand; climb or balance and stoop, kneel, crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Must have ability to handle more than one task at a time and must work at a rapid pace while maintaining attention to detail. Must be able to travel occasionally by car and plane.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This job is performed in a temperature controlled, handicap-accessible facility without exposure to extreme hot or cold temperatures. Generally, this job is performed in an office environment. This job is performed in a variety of facilities. This job requires the person to be mobile to visit customer sites. Due to the travel requirements, this position may be exposed to natural elements of nature.

For candidates based in New York City area, the anticipated base salary has been established at $201,676.10 - $272,855.90; in the Boston, Washington DC, Gaithersburg areas, the anticipated base salary has been established at $183,341.60 - $248,050.40; in the Philadelphia, PA and Raleigh, NC areas, the anticipated base salary has been established $165,007.10 - $223,244.90. The base salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialization, skills, abilities, and training. The above total salary represents the Company's good faith and reasonable estimate of the range of possible compensation at the time of posting. In addition to your salary, the Company offers a comprehensive benefits package including health, vision, and dental insurance, plus a 401(k) plan. All benefits are subject to eligibility requirements. Certain positions are eligible for additional forms of compensation such as bonuses, commissions, or car allowance.

Miltenyi Biotec, Inc. is an EO Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity.

Miltenyi Biotec, Inc. participates in E-Verify.

As a global team of over 3,000 diverse innovators, we are united by a shared vision to advance research and improve patient care worldwide. Our mission transcends mere scientific discovery; we are on a quest to unravel the complexities of biology and transform them into tangible solutions that propel research to unprecedented heights. Here, you will contribute to work that is breaking barriers, blending the wonders of biological discovery with the pursuit of well-being for all. Every day presents a chance to make a tangible impact and play a key role in accelerating the journey of research from the lab to the market.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.