Global Key Account Manager, Beauty and Personal Care
Croda
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Benefits offered by this job
Job summary
Croda seeks a Global Key Account Manager for Beauty & Personal Care to lead a strategic partnership with a top customer from its Princeton, NJ base or remotely on the East Coast. You will shape the global account strategy, build senior relationships, and drive pipeline and profitable growth.
You will influence senior stakeholders across Sales, Marketing, Innovation, and R&D while coordinating with regional teams to align on a single global account plan and long-term objectives.
Qualifications
- Significant global key-account management or strategic-account leadership experience in Beauty & Personal Care or related markets.
- Proven track record leading complex global customer relationships and long-term account strategies.
- Ability to influence senior stakeholders across large global organizations.
Responsibilities
- Develop and execute a long-term global account strategy aligned with customer priorities and Croda growth objectives.
- Lead cross-functional teams across Sales, Marketing, Innovation, R&D, and Supply Chain.
- Protect current value while driving profitable growth and new opportunities.
Skills
Job description
Croda is a global leader in the research, development, and manufacture of innovative ingredients for the Consumer Care market. Our reputation is built on scientific expertise, sustainable innovation, and deep partnerships with many of the world’s leading beauty and personal care organizations.
As Global Key Account Manager, you will serve as the global commercial lead for one of Croda's most strategically important Beauty & Personal Care customers. The account is an industry leader in its segment and offers the opportunity of re‑shaping our strategy and approaching them. You will strengthen senior relationships, anticipate shifting priorities, and position Croda as a trusted strategic partner.
This is a highly visible leadership role requiring commercial judgement, organizational agility, and the ability to influence senior stakeholders across a complex global matrix. Success will depend on protecting current value while converting innovation and pipeline into profitable growth opportunities.
Croda Consumer Care continues to lead in innovation investment, sustainability, and strategic customer partnerships. With a broad portfolio of differentiated technologies and growing customer demand for high‑performance, sustainable solutions, there is significant opportunity to deepen relationships with global beauty and personal care leaders.
This role offers the opportunity to influence one of Croda's most strategically important Beauty & Personal Care partnerships, helping shape how the relationship evolves while unlocking future growth opportunities.
- Establish strong relationships with existing and emerging decisionmakers across the evolving customer organization.
- Assess how organizational and strategic changes affect current business, development projects, stakeholder access, and the long‑term account plan.
- Refine commercial strategy to protect current business performance while identifying new opportunities, both for short as well as long‑term.
- Develop and execute a long‑term global account strategy aligned with customer priorities and Croda growth objectives.
- Anticipate and respond proactively to changes in customer leadership, structure, strategy, and decision‑making.
- Maintain and expand Croda’s influence within the account.
- Broaden relationships beyond current contacts to create resilient access across senior commercial, innovation, procurement, and R&D stakeholders.
- Expand the opportunity pipeline through deeper collaboration with customer R&D and innovation teams.
- Protect strategically important existing projects while identifying new opportunities created by the evolving customer organization.
- Support priority projects from concept through commercial implementation.
- Translate changing customer priorities and emerging trends into opportunities for Croda’s innovation, technical, and commercial teams.
- Deliver sustainable revenue, margin, and market share growth across the global account, meeting internal objectives and targets
- Mitigate commercial risks associated with changing customer strategy, structures, projects, and leadership teams.
- Develop scenario and contingency plans that protect existing value and position Croda for future growth.
- Drive pricing, value‑selling, and commercial strategy in partnership with regional sales teams.
- Build alignment across Sales, Marketing, R&D, Beauty Care Development, Supply Chain, and business leadership teams.
- Lead through influence, ensuring regional teams operate against one coherent global account strategy.
- Function as the primary escalation and coordination point for significant customer issues and transition risks.
- Strengthen Croda’s position as a trusted innovation partner and strategic collaborator.
Strategic Perspective: Connect customer priorities, beauty‑market trends, and innovation opportunities to sustain long‑term growth.
Organizational Agility: Anticipate change, adapt account strategy, and maintain momentum and influence as customer structures, leadership, and priorities evolve.
Commercial Acumen: Balance growth, pricing, profitability, risk, and strategic investment decisions to maximize account value, while managing commercial operations
Working Together: Build alignment across global teams, functions, and cultures to deliver a coordinated customer strategy.
Delivery: Translate long‑term account plans into measurable pipeline, revenue, margin, and market‑share outcomes.
Authenticity: Build trusted relationships through transparency, credibility, resilience, and customer‑focused leadership.
- Significant global key‑account management, strategic‑account leadership, or business‑development experience within Beauty & Personal Care, Consumer Care, specialty chemicals, ingredients, or a related market.
- Demonstrated success leading complex global customer relationships and long‑term account strategies.
- Ability to work collaboratively across regions, functions, and cultures.
- Ability to rapidly build credibility with new decisionmakers and navigate evolving stakeholder landscapes.
- Proven ability to generate pipeline, improve conversion, and deliver sustainable sales and margin growth.
- Strong understanding of innovation, formulation, and R&D processes within the Beauty & Personal Care markets.
- Strong negotiation, commercial planning, pricing, and value‑selling capability.
- Experience influencing senior stakeholders across large global organizations and leading through a matrix.
Global commercial leadership responsibility for a strategic Beauty & Personal Care customer. The role partners closely with regional and local sales teams, Marketing, Innovation, R&D, Supply Chain, and business leadership to protect current value, navigate customer transformation, drive profitable growth, and build long‑term innovation partnerships. The role reports to the Global Sales Director and may be offered on a remote or hybrid basis, with preference for proximity to Croda innovation centers or sales offices in the United States.
The successful candidate will receive a competitive salary and benefits package including:
- Excellent Medical, Dental, and Vision coverage, available immediately.
- Generous PTO
- 401K Match
- Wellness Reimbursement
- Parental Leave
- Career Development
- Company paid and voluntary Life and AD&D Insurance
- Short‑and long‑term disability
- Paid Holidays
This is a full‑time position based at our Princeton, NJ site preferred but can sit anywhere on the East Coast.
Annual Base Salary Range: $137,000 to $228,000.
If you require any reasonable adjustments during the hiring process or experience any issues with our online application process, please email candidate@croda.com.
At Croda, our purpose is Smart science to improve lives™.
As a global leader in specialty ingredients and life sciences innovation, we partner with customers to solve complex challenges that improve health, sustainability, and quality of life around the world.
Our success is built on the expertise of our people and a culture grounded in our values of Responsible, Innovative, and Together. We believe diverse perspectives, scientific curiosity, collaborative leadership, and practical execution create the conditions for sustainable growth and meaningful impact.
Joining Croda means becoming part of a business where your work will directly contribute to customer success, business performance, and innovations that improve lives globally.
Croda recognizes employees as our strength and the diversity they bring to our workforce are linked to our ongoing success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate based on any protected attribute, including age, race, color, religion, national origin, gender, sexual orientation, gender identity, gender expression, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans. This Organization Participates in E-Verify.
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