Global Job Trainer MWH Maintenance

lego; United States; Hybrid; USD 41,000 - 58,000; Full time

Benefits offered by this job

Family care leave

Life and disability insurance

Headspace wellbeing program

Colleague discount

Bonus scheme

Hybrid work schedule

Job summary

LEGO Group in Virginia seeks a Global Job Trainer to develop and standardize training for the Manuel Warehouse Maintenance team, blending hands-on maintenance with coaching to ensure safety and efficiency.

The role splits time between training development, instruction and documentation (60%) and hands-on maintenance (40%), collaborating with the Global Trainer Network to uphold global standards across LEGO sites.

Qualifications

• High school diploma or GED is required.
• At least 2 years of hands-on maintenance with automated warehouse equipment.
• Experience in manufacturing with strong safety/quality practices.
• Strong communication, coaching and problem-solving skills.
• Comfortable using digital systems and production software.
• English proficiency (CEFR B2-C1 or equivalent).
• Willingness to travel domestically and internationally for training.
• Starting hourly rate of $35.65 set in the job advert.

Responsibilities

• Develop and deliver training materials, job aids and standardized work documentation.
• Deliver TWI Job Instruction (JI) training and support onboarding and cross-training.
• Coach and mentor job coaches to expand training capability across shifts.
• Monitor training effectiveness and enforce global standards and best practices.
• Perform preventive and corrective maintenance on automated warehouse equipment.
• Troubleshoot electrical, mechanical and control system issues and escalate when needed.
• Maintain maintenance records using MMS and WMS systems.
• Collaborate with LEGO Global Job Trainers to implement standardized training practices.

Skills

Maintenance experience

Training delivery

Coaching

English proficiency

Travel willingness

Digital systems

Education

High school diploma or GED

Tools

MMS

WMS

MES

SAP

CHAMP

Production software

Job description

Job Description

The Global Job Trainer plays a key role in developing, delivering, and standardizing training for LEGO® Manufacturing Virginia's Manuel Warehouse Maintenance team. This position combines technical maintenance expertise with training and coaching responsibilities to ensure employees are equipped to work safely, consistently, and efficiently.

This is a standard shift role (8:00 AM - 4:00 PM) with flexibility to support non-standard shifts as needed.

Approximately 60% of the role focuses on training development, instruction, coaching, and documentation, while 40% is spent performing hands-on maintenance and providing floor-based coaching to maintain technical expertise.

As a member of the Global Trainer Network, you will help implement global training standards, collaborate with trainers across LEGO sites, and support knowledge sharing and continuous improvement.

Training & Development

• Create and maintain training materials, job aids, and standardized work documentation.

• Deliver TWI Job Instruction (JI) training and support onboarding, cross-training, and employee development.

• Coach and mentor job coaches to strengthen training capability across all shifts.

• Monitor training effectiveness and ensure consistent application of global standards and best practices.

Maintenance & Technical Support

• Perform preventive and corrective maintenance on High-bay Warehouse automated systems, including conveyors, cranes, shuttles, and elevators.

• Troubleshoot electrical, mechanical, and control system issues, escalating complex problems when needed.

• Support equipment installation, modifications, and maintenance planning to minimize operational downtime.

• Maintain accurate maintenance records using Maintenance Management (MMS) and Warehouse Management (WMS) systems.

Quality, Safety & Collaboration

• Ensure training supports safety, quality, and operational performance.

• Participate in daily meetings and shift handovers to align training priorities.

• Identify and escalation quality or process deviations.

• Partner with Global Job Trainers across LEGO sites to implement and maintain standardized training practices.

Qualifications

Required

• High school diploma or GED.

• Minimum 2 years of hands-on maintenance experience with automated warehouse equipment such as conveyors, cranes, shuttles, or elevators.

• Experience working in a manufacturing or production environment with strong knowledge of safety and quality practices.

• Strong communication, coaching, and problem-solving skills.

• Comfortable using digital systems and production software.

• English proficiency (minimum CEFR B2-C1 or equivalent).

• Ability to travel domestically and internationally for training.

• Starting Hourly Rate $35.65

Preferred

• Technical training or certifications in maintenance, manufacturing, or mechatronics.

• Experience training, mentoring, or onboarding employees.

• Knowledge of LEAN, Standard Work, or continuous improvement principles.

• Experience with MES, SAP, CHAMP, or similar manufacturing systems.

• Familiarity with TWI Job Instruction or other structured training methodologies.

Compensation

The salary for this position has a range of $35.65 - $35.65 based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of benefits, will be communicated upon finalisation of the employment offer.

What’s in it for you?

Here are some of what to expect:

FamilyCareLeave -We offer enhanced paid leave options for those important times.

Insurances -All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing -We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based

ColleagueDiscount - We know you'll love to build so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme

Your workplace -When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team.

We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.” The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

Online Application Accessibility Statement; which is intended for people with disabilities - LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.