Global IT Delivery & Stakeholder Coordinator

Computacenter; Buffalo Grove (IL); On-site; USD 52,000 - 70,000; Full time

Job summary

Computacenter is seeking a Business Delivery Coordinator to support the US Circular Services team. You will coordinate administrative tasks, manage stakeholder communications, and assist with project tracking, reporting, scheduling, and client satisfaction across time zones.

Ideal candidates have at least 2 years in IT customer service, strong organizational and communication skills, and the ability to multi-task in a fast-paced environment while ensuring on-time delivery and alignment with

Qualifications

• High school diploma or equivalent; bachelor’s degree preferred.
• Minimum 2 years of experience in customer service within the IT industry.
• Experience with Circular Services/ITAD support is highly desired.
• Legally eligible to work in the United States.
• Able to coordinate resources.
• Strong organizational skills.
• Attention to detail, consistent follow-up on all ongoing activities.
• Excellent verbal and written communication skills.
• Strong interpersonal skills; able to work with people from many disciplines.
• Able to multi-task and work in a fast-paced environment.
• Proficient with Windows, Microsoft Office, Excel, PowerPoint.

Responsibilities

• Partner with business leaders to deliver services aligned with company objectives.
• Run and organize project activities with the Business Enablement Manager and project leads.
• Communicate resources, schedules, and product pickups with internal stakeholders.
• Maintain on-schedule delivery and client satisfaction.
• Assist with creating quotes and estimates for projects and deliverables.
• Provide status reporting on work in progress and completed.
• Coordinate with vendors for reporting and project updates.
• Provide status reports on issues or delays against delivery commitments and SLAs.
• Escalate issues that affect customer satisfaction.
• Support the BEM in coordinating resources to fulfill project delivery.
• Embrace Computacenter’s mission and core values.

Skills

Organizational skills

Communication skills

Interpersonal skills

Multi-tasking

Attention to detail

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Windows OS

Microsoft Office

Excel

PowerPoint

Job description

Computacenter is seeking a Business Delivery Coordinator to support the US Circular Services team. You will coordinate administrative tasks, manage stakeholder communications, and assist with project tracking, reporting, scheduling, and client satisfaction across time zones.

Ideal candidates have at least 2 years in IT customer service, strong organizational and communication skills, and the ability to multi-task in a fast-paced environment while ensuring on-time delivery and alignment with