Global Import Specialist – Freight Forwarding & Customs

Emons Air & Sea; Detroit (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Bonus

Professional development

Global exposure

Collaborative environment

Job summary

Emons Air & Sea LLC in Detroit is seeking an Import Specialist to manage end-to-end import operations, coordinating with overseas agents, carriers, and the brokerage team. The role emphasizes accuracy, proactive communication, and strong customer service.

You will handle quotations, invoicing support, and shipment tracking while contributing to team growth and operational excellence across the U.S. operations.

Qualifications

• 2–3 years of freight forwarding experience, with exposure to import processes.
• Experience with customs brokerage, brokerage coordination and clearance steps.
• Familiarity with HTS, ISF, PGA/OGA requirements, and regulatory compliance.
• Proven ability to manage multiple priorities and maintain accuracy under pressure.
• Strong communication skills and customer service orientation.

Responsibilities

• Coordinate import shipments from origin to final delivery and liaise with overseas partners and carriers.
• Prepare quotations for agents and customers and assist with invoicing and shipment costing.
• Support the brokerage team with customs clearance, ISF filings, and regulatory documentation.
• Mentor and contribute to process improvements within a growing domestic team.

Skills

Freight forwarding

Customs compliance

HTS classification

ISF filings

Customer service

Independence

Tools

MS Office

SharePoint

Copilot/AI tools

Job description

Emons Air & Sea LLC in Detroit is seeking an Import Specialist to manage end-to-end import operations, coordinating with overseas agents, carriers, and the brokerage team. The role emphasizes accuracy, proactive communication, and strong customer service.

You will handle quotations, invoicing support, and shipment tracking while contributing to team growth and operational excellence across the U.S. operations.