Global Import & Export Operations Lead

Interplace, Inc.; United States; On-site; USD 70,000 - 90,000; Full time

Job summary

A logistics company is seeking an Import and Export Operations Manager to oversee agents and manage import/export processes. The role requires strong customer service and organizational skills, along with experience in the freight forwarding industry. The ideal candidate will develop SOPs and ensure compliance with regulations. Supervisory experience is preferred and knowledge of AES filing is necessary.

Qualifications

• 3-5 years of experience in the freight forwarding industry.
• Prior supervisory experience preferred.
• Ability to manage multiple priorities.

Responsibilities

• Oversee Agents and manage import/export operations.
• Ensure prompt response to customer needs and issues.
• Develop internal SOPs and KPIs for freight management.

Skills

Customer service skills

Organizational skills

Time management

Knowledge of AES filing

Knowledge of export regulations

Education

High School diploma or GED

Tools

Cargowise

Job description

A logistics company is seeking an Import and Export Operations Manager to oversee agents and manage import/export processes. The role requires strong customer service and organizational skills, along with experience in the freight forwarding industry. The ideal candidate will develop SOPs and ensure compliance with regulations. Supervisory experience is preferred and knowledge of AES filing is necessary.