Global iGaming Operations Leader

Aristocrat Interactive; Lansing (MI); On-site; USD 185,000 - 344,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer matching

Paid time off

Job summary

Aristocrat Interactive is seeking a Director of Operations to lead and mature our global iGaming delivery. You will shape a scalable operating model, drive accountability, and partner across teams to deliver high-quality content and platforms with speed and compliance.

You will lead a data-driven, risk-aware organization, champion continuous improvement, and develop future leaders while aligning regions and functions for consistent execution.

Qualifications

• 12+ years of experience in operations, delivery, or program leadership, with significant time in iGaming, gaming, or digital platforms.
• Proven experience leading large-scale operational transformation in complex, global organizations.
• Demonstrated success in building scalable operating models and high-performing teams.
• Strong experience with Agile at scale / delivery frameworks and operational governance models.
• Track record of influencing executive collaborators and driving cross-functional alignment.
• Leader dedicated to making improvements with a strong inclination toward action and results.
• Strong systems thinker able to build for scale, not just solve for today.
• Highly collaborative, with the ability to influence without direct authority.
• Data-driven and outcome-focused, with strong business insight.
• Comfortable operating in ambiguity and leading through change.

Responsibilities

• Lead the transformation and evolution of iGaming operations to a globally scalable, standardized operating model.
• Define and implement operating frameworks that support growth, complexity, and multi-market delivery.
• Identify structural gaps and drive initiatives to improve efficiency, accountability, and transparency.
• Champion a culture of continuous improvement, operational rigor, and delivery within the field.
• Build and lead a high-performing global operations organization, capable of supporting rapid business growth.
• Establish clear ownership models, governance structures, and decision-making frameworks.
• Drive alignment across regions and functions to ensure consistency in execution and outcomes.
• Develop future leaders and strengthen organizational capability in operations and delivery.
• Own and elevate end-to-end delivery excellence across iGaming products and platforms.
• Implement scalable delivery frameworks, governance, and tooling to improve predictability, quality, and speed to market.
• Define and track benchmarks (e.g., release predictability, cycle time, defect rates, SLA adherence).
• Proactively identify and resolve delivery risks, dependencies, and systemic bottlenecks.

Skills

Operations leadership

Delivery leadership

Agile at scale

Cross-functional alignment

Data-driven decisions

Stakeholder management

Change management

Executive influence

Systems thinking

Collaborative leadership

Risk identification

Tools

Agile at scale frameworks

Operational governance

Job description

Aristocrat Interactive is seeking a Director of Operations to lead and mature our global iGaming delivery. You will shape a scalable operating model, drive accountability, and partner across teams to deliver high-quality content and platforms with speed and compliance.

You will lead a data-driven, risk-aware organization, champion continuous improvement, and develop future leaders while aligning regions and functions for consistent execution.