Global Head of Risk Operations

Airwallex; San Francisco (CA); In loco; USD 250.000 - 350.000; Tempo pieno

Descrizione del lavoro

Airwallex is seeking a Senior Director/Head of Risk Operations to lead a global team and define procedures for onboarding, periodic review, and in‑life behaviour. You will set the vision across Acquiring, Issuing and Credit Risk, balancing speed with rigor while aligning with risk appetite and compliance.

The role emphasizes building scalable operating models, data‑driven performance, and cross‑functional collaboration with Product, Engineering and Commercial teams.

Competenze

• Proven senior leadership in large-scale, multi‑jurisdiction operations within regulated fintech/payments.
• Track record scaling Risk Operations across Payments, Issuing and Credit Risk in multiple geographies.
• Background in Fraud Operations and account takeover risk control.
• Strong commercial and analytical judgement with macro to micro decision framing.
• Experience operating at the intersection of Operations, Product and Risk with cross‑functional impact.

Mansioni

• Lead a global team responsible for onboarding, periodic review and in‑life behaviour.
• Define procedures and deliver operational excellence across risk domains.
• Set vision and strategy for Risk Operations across Acquiring, Issuing and Credit Risk.
• Build a scalable operating model with clear OKRs, data‑driven performance management and resourcing.
• Raise quality of procedures, playbooks, control frameworks and documentation with cross‑team collaboration.
• Lead the AI and automation transformation while preserving integrity and judgement.
• Work from our London office three days a week.

Conoscenze

Senior leadership

Risk operations

Cross‑jurisdiction operations

Strategic decision making

Strumenti

SQL

Databricks

BI tooling

Descrizione del lavoro

Airwallex is seeking a Senior Director/Head of Risk Operations to lead a global team and define procedures for onboarding, periodic review, and in‑life behaviour. You will set the vision across Acquiring, Issuing and Credit Risk, balancing speed with rigor while aligning with risk appetite and compliance.

The role emphasizes building scalable operating models, data‑driven performance, and cross‑functional collaboration with Product, Engineering and Commercial teams.