Global Guest Engagement Director (Contract)

iLUKA Limited; Los Angeles (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

iLUKA Limited is seeking a Guest Engagement Director to maximise guest participation in the hospitality programme. This client-facing contract role runs from October 2026 to October 2028, with duties spanning end-to-end guest communication, ticketing coordination, and ROI delivery for programme spend.

You will build relationships with global client teams, lead agency-client collaborations, and manage Pulse and iSAT systems to ensure seamless delivery of hospitality packages and related

Qualifications

• Experience within sponsorship and event management.
• Excellent client relationship management skills.
• Ideally experience within the global events industry.

Responsibilities

• Build strong relationships with client project teams and Coordinators globally.
• Lead agency-client relationships to drive participation in hospitality programmes.
• Oversee Pulse setup and reporting for package management and ROI tracking.
• Coordinate centralised communications materials and ensure KPI delivery.

Skills

Event management

Client relationship management

Global markets experience

Commercial mindset

People leadership

Time management

Learning systems

Tools

Pulse system

iSAT ticketing

Job description

iLUKA Limited is seeking a Guest Engagement Director to maximise guest participation in the hospitality programme. This client-facing contract role runs from October 2026 to October 2028, with duties spanning end-to-end guest communication, ticketing coordination, and ROI delivery for programme spend.

You will build relationships with global client teams, lead agency-client collaborations, and manage Pulse and iSAT systems to ensure seamless delivery of hospitality packages and related