Global Funding and Cash Management - Lead - Global Operations - Global Market Operations

Bank of America; Charlotte (NC); On-site; USD 50,000 - 100,000; Full time

Job summary

An established industry player is seeking a detail-oriented professional to enhance operational efficiency and risk management. This role involves analyzing complex issues, guiding teams, and implementing process improvements to drive standardization and effectiveness. You'll have the opportunity to collaborate across global functions, ensuring that operations meet high standards while fostering a diverse and inclusive environment. If you are passionate about making a meaningful impact in financial services and enjoy working in a fast-paced team, this position offers a chance to grow your career while contributing to a purpose-driven organization.

Qualifications

• Experience in metrics, data mining, and process design is essential.
• Strong communication and teamwork skills are critical for success.

Responsibilities

• Help operations management understand risks and adherence to deadlines.
• Identify and resolve complex problems while ensuring process efficiency.

Skills

Metrics and data collection

Presentation skills

Process design

Operational Risk knowledge

Communication skills

Teamwork under pressure

Diverse workforce management

Self-motivation

Job description

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Responsibilities:

• This job is responsible for helping operations’ management understand trending, emerging risks, and adherence to deadlines associated with resolving previously identified risks.
• Key responsibilities include identifying, analyzing, and resolving complex problems, ensuring adherence to operations procedures, providing guidance to employees, handling exception requests, and referring more complex problems to a senior manager.
• Job expectations include having an understanding of foundational operations and familiarity in a specific product line.
• This role acts as a leader across multiple functions within the business and will be responsible for helping with the daily management of processes by developing metrics, process health checks, and target operating model.
• This role will interact across the globe to help drive consistency in the measurement of our processes.

Specific Responsibilities:

• Helps resolve day-to-day problems and executes deliverables within the business unit with an eye towards driving standardization and efficiency.
• Evaluates efficiencies and identifies areas of improvement and growth to the overall process and implements process improvement opportunities.
• Helps document internal, operational, and financial controls and works within the risk appetite of the business unit.

Required Skills:

• Experience with metrics, data collection, data mining, presentation tools, automation, and process design.
• Excellent communication skills and ability to present to an audience.
• Ability to work under pressure in a team environment.
• Experience managing or supervising a diverse workforce with the intent of leveraging diverse experiences.
• Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate.
• Knowledge of Operational Risk, Process Improvement and Funding.

Additional Skills:

• A keen sense of urgency.
• A desire to learn upstream and downstream impacts to the process.
• Able to prioritize under stressful situations.
• Experience with banking products and processes.
• Financial services background.
• Ability to work under pressure in a team environment.
• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
• Excels in working among diverse viewpoints to determine the best path forward.
• Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner.
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
• Believes in the value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
• Presentable, confident and client-focused.

Shift:

1st shift (United States of America)

Hours Per Week:

40