Global Float Medical Assistant II ACHP

Akron Children's Hospital; Glenwillow (OH); On-site; USD 36,000 - 52,000; Full time

Job summary

Akron Children’s Hospital Pediatrics is seeking a Global Float Medical Assistant II for onsite, full-time work (40 hours/week) across ACHP locations. You will provide proficient clinical and administrative support under the supervision of Providers and licensed Nurses, with opportunities for training within scope.

The role emphasizes phlebotomy, data collection for care plans, EPIC documentation, and effective patient communication, all while maintaining safety and teamwork across departments.

Qualifications

• High School Diploma or equivalent required.
• Completion of an approved Medical Assistant Program, EMT Program, or Paramedic Program required.
• Basic Life Support (BLS) certification required.
• Medical Assistant certification preferred.
• No prior experience required.

Responsibilities

• Prepares patients for examination; takes vital signs; performs phlebotomy as directed by Providers per policy and procedure.
• Collects data contributing to assessment and discharge planning under Licensed Nurse direction.
• Collects, processes, and submits laboratory specimens per policy and procedure.
• Communicates patient findings to Provider/Nurse using proper documentation processes.
• Accurate and timely documentation of care in EPIC system.
• Performs appointment scheduling, visit preparation, co-payment collection and patient tracking as needed.
• Performs department-specific clinical duties (e.g., POCT, hearing/vision screenings).
• Cleans, stocks, and prepares examination rooms; handles general office duties as needed.
• Develops relationships with patients and families; participates in process improvement; follows safety policies.

Skills

Medical terminology

Healthcare environment

Microsoft Office

Phlebotomy (preferred)

EPIC (EMR) experience (preferred)

Education

High School Diploma or equivalent

Medical Assistant program/ EMT/ Paramedic program

BLS certification

Medical Assistant certification (preferred)

Tools

Microsoft Office

EPIC EMR

Job description

Full-time, 40 hours/week

Days
Onsite

Summary:

The Global Float Medical Assistant II role at Akron Children’s Hospital Pediatrics (ACHP) provides Proficient level clinical and administrative support to all ACHP locations on a rotating basis, for patients under the direction of a Provider and/or licensed Nurse and assist with training needs within scope.

Responsibilities:

1. Prepares patients for examination; takes and records vital signs; performs phlebotomy as needed; administers medications as directed by the Providers according to policy and procedure
2. Collects data that contributes to the assessment and evaluation of individualized care and needs of assigned patients, including discharge plans, under the direction of the Licensed Nurse
3. Collects, processes, and submits laboratory specimens in accordance with policy and procedure
4. Communicates patient findings and pertinent information to the Provider and/or Licensed Nurse utilizing appropriate communication/documentation processes
5. Accurate and timely documentation of care within EPIC system
6. Performs point-of-service activities such as appointment scheduling, visit preparation, co-payment collection and patient tracking as needed
7. Performs clinical duties that are department specific such as POCT, hearing and vision screenings, and any other procedures
8. Performs routine task and general office duties such as faxing, copying, filing, etc. as needed
9. Cleans, stocks, and prepares examination rooms
10. Develops and maintains positive relationships with patients, families, and colleagues
11. Triage work related issues with little assist from proper hierarchy
12. Actively participates in departmental process improvement projects
13. Follows safety policies and procedures in the delivery of care to assure a safe environment for patients, families, and other staff members
14. Other duties assigned

Other information:

Technical Expertise

1. Experience in phlebotomy is preferred.
2. Knowledge of and experience in medical terminology is required.
3. Experience working in healthcare environment is preferred.
4. Experience working in Microsoft Office (Outlook, Excel, Word) or similar software is required.
5. Experience working in electronic medical record (i.e., EPIC) or similar software is preferred.

Education and Experience

1. Education: High School Diploma or equivalent is required.
2. Completion of an approved (valid) Medical Assistant Program, EMT Program, or Paramedic Program is required.
3. Certification:Basic Life Support (BLS) training from the American Heart Association is required.
4. Certification: Medical Assistant certification preferred.
5. Years of relevant experience: no experience required.
6. Years of experience supervising: None.

.

Full Time

FTE: 1.000000

Status: Onsite