Global Financial Crimes Manager

Bank of America

Charlotte (NC)

On-site

USD 120,000 - 180,000

Full time

4 hours ago

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Job summary

Bank of America is seeking a senior Financial Crimes Control Tower Manager to lead end-to-end governance of surveillance analyses, coordinating with Front Line Units and Control Functions to ensure timely risk identification and remediation. The role emphasizes credible challenge, cross-functional collaboration, and ongoing improvement of surveillance capabilities.

The position requires 10+ years in financial crimes or related fields, a bachelor’s degree or equivalent, and strong communication

Qualifications

10+ years of experience in financial crimes, surveillance, investigations, compliance, operational risk, data analytics, program management, or a related discipline.
Bachelor’s degree or equivalent work experience.
Demonstrated experience leading complex, cross-functional analytical reviews, risk programs, or control tower activities.
Knowledge of anti-money laundering, sanctions, fraud, financial crime typologies and regulatory expectations.
Experience establishing governance routines, quality standards, reports, risk metrics, and escalation processes.
Ability to provide credible challenge and influence decisions across senior and technical stakeholders.
Proven ability to manage competing priorities, dependencies, issues, and remediation actions.

Responsibilities

Drives end-to-end governance of targeted surveillance analyses, from intake to closure.
Establishes review standards, routines, and quality controls for timely, well-documented analytics.
Monitors the surveillance portfolio, milestones, risk indicators, and dependencies; escalates material risks.
Coordinates management and stakeholder reporting on analytics activity and remediation progress.
Challenges analytic scope, methodology, conclusions, and recommended actions to address risks.
Drives remediation of data, process, control, and capability gaps; tracks ownership and closure.
Partners with surveillance analysts, investigations, threat intelligence, sanctions, fraud, and risk teams.
Uses lessons learned to improve surveillance typologies, tools, and operating practices.

Skills

Financial Crimes Data Analysis

Behavioral Analytics

Suspicious Activity Detection

Typology Identification

Threat Intelligence Analysis

Network & Entity Analysis

Data Mining & Visualization

Risk Identification

Investigative Problem Solving

AML Regulatory Knowledge

Sanctions Risk

Data Quality Management

Intelligence Reporting

Written Communications

Stakeholder Management

Education

Bachelor’s degree or equivalent

Job description

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role‑specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in‑office culture that supports collaboration, engagement, and career development. Our approach includes clear in‑office expectations, while providing an appropriate level of flexibility based on role‑specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Position Summary:

This job is responsible for executing substantive money laundering, economic sanctions and fraud compliance and operational risk practices. Key responsibilities include working directly or through compliance officers for the Front Line Units (FLUs) and Control Functions (CFs) to complete compliance, policy, operational/fraud risk management requirements. The Global Financial Crimes Surveillance Control Tower Manager drives end-to-end governance, coordination, and oversight of targeted financial crimes surveillance analyses to ensure risks are identified, communicated, and remediated in a timely and consistent manner.

Responsibilities:

Key responsibilities include managing the surveillance review pipeline, establishing prioritization and quality standards, monitoring risks and deliverables, coordinating stakeholder reporting and escalation, and driving issue remediation. Job expectations include exercising significant independent judgment, providing credible challenge, ensuring transparency across the analysis lifecycle, and enabling the ongoing development and refinement of surveillance typologies and capabilities.

Additional Responsibilities include, but not limited to:

Drives end-to-end governance of targeted surveillance analyses, from intake and prioritization through execution, review, escalation, and closure

Establishes review standards, operating routines, and quality controls to promote consistent, timely, and well‑documented analytical outcomes

Monitors the surveillance portfolio, delivery milestones, risk indicators, dependencies, and emerging concerns, escalating material risks and delays

Coordinates management and stakeholder reporting on analytical activity, findings, thematic trends, remediation progress, and capability enhancements

Provides credible challenge of analytical scope, methodology, conclusions, and recommended actions to ensure risks are appropriately identified and addressed

Drives remediation of identified data, process, control, and capability gaps, including ownership, action planning, dependency management, and closure validation

Partners with surveillance analysts, investigations, threat intelligence, sanctions, fraud, technology, data, and line‑of‑business risk teams to align priorities and resolve barriers

Uses lessons learned and portfolio insights to support development and refinement of surveillance typologies, analytical tools, and operating practices

Required Qualifications:

10+ years of experience in financial crimes, surveillance, investigations, compliance, operational risk, data analytics, program management, or a related discipline

Bachelor’s degree or equivalent work experience

Demonstrated experience leading complex, cross-functional analytical reviews, risk programs, or control tower activities from intake through remediations

Knowledge of anti-money laundering, sanctions, fraud, financial crime typologies, surveillance practices, and applicable regulatory expectation's

Experience establishing governance routines, quality standards, management reporting, risk metrics, and escalation processes'

Ability to provide credible challenge, evaluate complex analytical conclusions, and influence decisions across senior and technical stakeholder's

Proven ability to manage competing priorities, dependencies, issues, and remediation actions in a dynamic risk environment

Strong executive communication and written reporting skills, with the ability to translate complex analysis into clear risk implications and decision's