Global Field Service Technician – Start-up, Training & Travel

BW Converting; United States; On-site; USD 83,000 - 110,000; Full time

Job summary

Barry-Wehmiller is seeking a field service professional to install and service proprietary wrapping and palletizing equipment across production facilities. You will train technicians and customers, test equipment, and ensure proper startup and operation of complex machinery.

Role requires up to 85% travel to Europe and domestic sites, plus fluency in Serbian for training and liaison duties. A High School Diploma and 8 years’ relevant experience are required.

Qualifications

• Must have a High School Diploma (or foreign degree equivalent).
• 8 years of experience installing, troubleshooting and training customer’s employees in the safe and efficient operation of proprietary equipment.
• 8 years of experience working from assembly drawings, wiring diagrams, machine manuals, technical procedures and specifications to install new machines and upgrades.
• 8 years of experience performing routine and/or emergency breakdown mechanical/electrical service on company equipment.
• 5 years of experience setting up and operating machinery to produce customer’s product, instructing operators in setup and operating procedures.
• 5 years of experience working in machine process control with PLC machinery and tools.
• Must be fluent in the Serbian language to assist in translating training documents and SOPs.

Responsibilities

• Install proprietary wrapping and palletizing equipment and troubleshoot in customer facilities.
• Conduct training classes for peer technicians and onsite for customers with newly installed equipment.
• Perform machine testing on proprietary wrapping and palletizing equipment and components at company facilities and customers’ sites.
• Service newly installed equipment, including routine maintenance and troubleshooting for complex machinery.
• Coordinate initial startup and commissioning of equipment on production lines and perform diagnostics for optimal function.
• Lead training sessions for company technicians and engineers on equipment and technologies.

Skills

Troubleshooting

Training

Travel coordination

Serbian language

Education

High School Diploma

Tools

Siemens PLC

Rockwell PLC

Giddings & Lewis

Job description

About Us:

Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.

About Us:

Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.

Job Description:

This position will be responsible for the following responsibilities:

• Install proprietary wrapping and palletizing equipment, including troubleshooting and maintenance of the equipment within customer's existing manufacturing and production facilities.
• Conduct training classes for peer technicians and onsite for customers with newly installed equipment.
• Perform machine testing on proprietary wrapping and palletizing equipment and components within the company’s facility and at the customers' manufacturing facilities.
• Service newly installed proprietary wrapping and palletizing equipment, including routine maintenance and servicing, troubleshooting potential malfunctions and calibration of this highly complex machinery.
• Perform initial startup and commission of newly installed equipment, including the equipment brands Prima, Casepacker, Stella, Maxima, Forza, Unica, Fama, Dinamica, Ultima and the company’s palletizing systems, within existing production lines, including initial diagnostics to enure optimal functionality.
• Lead training sessions for company technicians and engineers on proprietary wrapping and palletizing equipment and technologies, including developing internal training documents and train the end users at customers’ locations on newly installed equipment and technologies, including safe operating procedures and maintenance routines.
  
  

Position allows for telecommuting from anywhere in the continental U.S.

Position requires up to 85% domestic and international travel to Europe, to visit customer facilities to test, install, start-up, demonstrate, and train customers on the operation and maintenance of BW Converting equipment and to liaise with counterparts/facilities in Serbia.

Required Education and Experience:

• Position requires a High School Diploma (or foreign degree equivalent) and 8 years of experience.
  
  

Must have:

• 8 years of experience installing, troubleshooting and training customer’s employees in the safe and efficient operation of a proprietary equipment after installation for use in the paper products industry.
• 8 years of experience working from assembly drawings, wiring diagrams, machine manuals, technical procedures and specifications to install new machines and upgrades.
• 8 years of experience performing routine and/or emergency breakdown mechanical/electrical service on company equipment; including determining root cause of issues and preparing report of findings and solutions to problem.
• 5 years of experience setting up and operating machinery to produce customer’s product, instructing operators in the set-up and operating procedures, and providing technical answers to customer’s questions and business needs.
• 5 years of experience working in machine process control, including specifically Giddings & Lewis, Rockwell, and/or Siemens PLC machinery and tools.
• Must be fluent in the Serbian language to assist in translating training documents & SOP’s, & liaise w/ counterparts in Serbia for technical machine maintenance & troubleshooting using Serbian language technical manuals for complex large-scale machinery produced in Serbia & installed at U.S. sites.
  
  

Compensation

The approximate pay range for this position is $82,867–$110,000 annually.

At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work—therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process.

Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify.

Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments.

Company:

Paper Converting Machine Company