Global Field Quality Performance Analyst

Stellantisfinancialservices; Auburn Hills (MI); On-site; USD 95,000 - 135,000; Full time

Job summary

Stellantisfinancialservices seeks a highly analytical Field Quality Performance Analyst to join the Global Field Quality Performance & Intelligence team in Michigan. You will deliver clear, accurate insights on MIS indicators, warranty spend, and issue tracking to drive quality improvements.

You will standardize analytics across regions, plants, and products, identify drivers, and prepare materials for weekly KPI reviews and governance forums while enhancing reporting tools and data reliability.

Qualifications

• Bachelor’s degree in Engineering, Data Analytics or similar quantitative field.
• 7+ years of data analytics experience in quality or related operations.
• Experience analyzing automotive field quality, warranty or performance analytics.
• Ability to translate data into actionable insights with clear narratives.
• Strong communication to present results across levels in the organization.

Responsibilities

• Analyze field quality performance data and prepare MIS, warranty spend, inflow/outflow reports.
• Standardize analytics and reports across regions, plants, and products.
• Explain performance evolution with drivers and impact.
• Identify key performance drivers by region, plant, product, subsystem.
• Prepare materials for governance forums (weekly KPI reviews, SLT, BoD).
• Improve reporting tools, data flows, and analytics processes for reliability.

Skills

Data analytics

Automotive quality experience

Data-driven storytelling

Cross-functional communication

Education

Bachelor’s degree in Engineering or related field

Tools

Power BI

Palantir Foundry

Job description

The Global Stellantis Quality organization is seeking a highly analytical and results-oriented Field Quality Performance Analyst to join the Global Field Quality Performance & Intelligence team. The overall objective is to support the delivery of clear, accurate, and actionable field quality performance insights, enabling the organization to understand trends, identify key drivers, and drive improvement in quality performance, warranty cost, and customer satisfaction.

Key Responsibilities

• Field quality performance data and reporting, including Months‑in‑Service (MIS) indicators, warranty spend, inflow/outflow, and issue tracking data
• Standardized analytics and reports to support consistent visibility of performance across regions, plants, and products
• Actionable insight explaining performance evolution, including what changed, why performance is improving or deteriorating, and expected impact
• Clear identification of performance drivers, isolating key contributors by region, plant, product and subsystem
• Preparation of reporting materials and data inputs for governance forums (weekly KPI reviews, SLT, BoD, etc…)
• Support continuous improvement of reporting tools, data flows, and analytics processes, helping increase efficiency and data reliability.

Basic Qualifications

• Bachelor’s degree in Engineering, Data Analytics or a related technical or quantitative discipline
• Minimum of 7+ years of experience in data analytics and intelligence within quality or similar operational environment
• Strong experience in automotive field quality, warranty, or performance analytics
• Proven ability to analyze complex data and identify trends, gaps and key performance drivers, translating data into actionable insights
• Strong communication, able to present clear, fact‑based performance narratives and drive discussions across multiple levels in the organization

Preferred Qualifications

• Experience with business intelligence and data visualization tools (e.g., Power BI)
• Hands on experience with Palantir Foundry
• Advanced degree in Business, Engineering, Data Science or related field