Global Facilities Management Account Director

Colliers International; Austin (TX); On-site; USD 120,000 - 190,000; Full time

Job summary

Colliers International seeks an Account Director to oversee the Facility Management portfolio, focusing on client relationships, strategic delivery, and commercial performance across sites. You will ensure alignment with contractual obligations while driving growth, satisfaction, and operational excellence.

Key responsibilities include leading governance, managing cross-functional teams, and identifying opportunities for value-added services.

Qualifications

• Senior leader with facilities management or integrated services background.
• Strong commercial real estate experience and financial acumen.
• Proven ability to manage complex, multi-country or global accounts.

Responsibilities

• Serve as executive point of contact for the client and maintain trust-based relationships.
• Own P&L performance and ensure financial targets and margins are met.
• Provide strategic direction for facility management service delivery across sites and regions.
• Lead governance, including executive reviews, reporting, and continuous improvement initiatives.
• Identify growth opportunities and expand scope of services.
• Ensure compliance with contractual, regulatory, and safety requirements.
• Align cross-functional teams to deliver a scalable facility management solution.

Skills

Senior leadership

Client relationship management

P&L management

Strategic direction

Job description

Colliers International seeks an Account Director to oversee the Facility Management portfolio, focusing on client relationships, strategic delivery, and commercial performance across sites. You will ensure alignment with contractual obligations while driving growth, satisfaction, and operational excellence.

Key responsibilities include leading governance, managing cross-functional teams, and identifying opportunities for value-added services.