Global eCOA Project Manager | Remote & Growth

Clario; United States; Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive pay

Provident fund

Engaging employee programs

Remote work flexibility

Career development

Job summary

Clario, part of Thermo Fisher Scientific, is seeking a Project Manager in the eCOA space to lead global clinical studies and ensure high-quality delivery while managing timelines and budgets. This India-based role supports global customers and may require coordination across multiple time zones, including U.S.

stakeholder meetings. You will partner with sponsors and internal teams, drive study success from startup through closeout, and contribute to patient-centric therapies globally.

Qualifications

• Bachelor’s degree or equivalent combination of education and project management experience.
• 1 to 4 years of project management experience within pharmaceutical, biotechnology, healthcare, clinical research, life sciences, or related industries.
• Experience supporting technology-enabled clinical trials, eCOA, ePRO, eConsent, RTSM/IRT, or related eClinical solutions is preferred.

Responsibilities

• Lead the planning, setup, monitoring, and closeout phases of eCOA studies and programs.
• Gather customer requirements and translate study needs into actionable plans for cross-functional operational teams.
• Develop, maintain, and manage study documentation throughout the project lifecycle.
• Coordinate the distribution, tracking, reconciliation, and management of study devices and associated equipment.
• Create, review, and distribute study status reports, metrics, and project communications.
• Ensure appropriate archival of study data, documentation, and project records in accordance with company and regulatory requirements.
• Establish and manage customer expectations through proactive communication and effective stakeholder engagement.
• Monitor study timelines, milestones, deliverables, and dependencies to ensure successful project execution.
• Manage financial aspects of assigned studies, including budget reviews, revenue forecasting, scope change assessments, and invoice reconciliation activities.
• Identify project risks, develop mitigation strategies, and escalate issues appropriately to support study success.
• Facilitate collaboration between sponsors, vendors, and internal teams to drive efficient use of resources and achievement of contractual obligations.
• Lead internal and external discussions, negotiations, and stakeholder communications to support successful study execution.
• Apply structured problem-solving methodologies to address customer concerns and project challenges.
• Maintain issue tracking documentation and ensure timely follow-up and resolution of customer escalations.
• Serve as the Project Management point of contact for operational readiness activities related to new product and service initiatives.
• Present eCOA services and operational workflows during investigator meetings, site initiation meetings, and client presentations as required.
• Support onboarding, mentoring, and training of new Project Management team members.
• Contribute to departmental initiatives, process improvements, and special projects as assigned.

Skills

Project management

Stakeholder management

Time management

English communication

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Job description

Clario, part of Thermo Fisher Scientific, is seeking a Project Manager in the eCOA space to lead global clinical studies and ensure high-quality delivery while managing timelines and budgets. This India-based role supports global customers and may require coordination across multiple time zones, including U.S.

stakeholder meetings. You will partner with sponsors and internal teams, drive study success from startup through closeout, and contribute to patient-centric therapies globally.