Global Director, Talent Acquisition

tms; Chicago (IL); Hybrid; USD 165,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) with company match

Parental leave

Tuition reimbursement

Paid time off

Job summary

tms is seeking a Global Director of Talent Acquisition in Chicago, IL, to lead a worldwide TA function with a hybrid work model. You will build a strategic roadmap, optimize processes, and elevate the candidate and hiring manager experience across geographies.

You will oversee a high-performing team, partner with executives, and drive data-informed decisions while modernizing recruiting across disciplines and markets.

Qualifications

• 10+ years of progressive Talent Acquisition experience with leadership
• Experience in global, matrixed, fast-paced orgs
• Experience leading TA transformation and tech implementations

Responsibilities

• Develop and execute global Talent Acquisition strategy aligned with priorities
• Lead globally distributed TA team
• Improve processes and ensure scalable operating model
• Drive TA data, metrics, and insights for leadership
• Partner with business leaders to align workforce plans
• Enhance candidate and hiring manager experience
• Strengthen employer brand across markets

Skills

TA leadership

Full lifecycle recruiting

Global team leadership

Data-driven recruiting

Executive recruiting

Change management

Recruiting technology

Strategic thinking

Employer branding

Education

Bachelor's degree or equivalent

Tools

SmartRecruiters

SuccessFactors Recruiting

Job description

tms unites technology, marketing, and sourcing to drive transformational change for the world’s leading brands. With more than 1,400 employees across 28 countries, we offer an impressive range of solutions – from inspiration and innovation to category management and delivery.

Operating as a creative agency, a strategic consultancy, a sourcing business, and a technology provider, we engage with over 110 million customers every single day for our clients, including McDonald’s, T-Mobile, O2, Starbucks, and adidas.

Most importantly, we're a place where you can achieve great things, and be recognized as the best.

What Matters The Most

Breakthrough, business-driving ideas come from extraordinary people with the freedom to be their most authentic selves at work. Authenticity and diversity are critical elements of our business. They can only be realized when we create access and equity for all. We foster a culture of inclusion and belonging and aspire to be ever-evolving.

tms is a place where brilliant people are better together. If you want your ideas to be heard and to contribute to a culture of inclusion and authenticity, bring us your voice! Visit us at tmsw.com.

WHY WE THINK YOU WILL LOVE THIS ROLE

tms continues to grow and evolve as a global organization, and attracting exceptional talent is critical to our success. We are looking for a Global Director of Talent Acquisition to lead and evolve our global TA function, reporting to the Vice President, Talent and Employee Experience.

You’ll lead our global TA strategy, team and operations, supporting more than 200 hires annually across a diverse range of talent. This is an opportunity for a strategic, hands-on leader who loves to build—modernizing recruiting practices, leveraging technology and data, elevating the candidate and hiring manager experience, and developing a high-performing global team.

Position Location: Chicago, Illinois (hybrid model, two days per week in office)

What You Will Bring To The Organization

• Significant experience leading Talent Acquisition within a complex, global organization.
• Broad expertise across the full recruiting lifecycle, including sourcing, assessment, selection, executive recruiting and recruiting operations.
• Demonstrated experience building, evolving or transforming Talent Acquisition functions and processes.
• Experience leading and developing geographically distributed recruiting teams.
• Strong business acumen and the ability to translate organizational priorities and workforce needs into effective talent strategies.
• Experience recruiting across a variety of talent segments and disciplines.
• Strong understanding of recruiting technology, automation and analytics, including experience implementing or optimizing an Applicant Tracking System (preferably SmartRecruiters or SuccessFactors Recruiting).
• Demonstrated ability to use recruiting data and market insights to influence decisions and improve outcomes.
• Strong executive presence and ability to build credibility and influence across senior stakeholder groups.

Roles And Responsibilities

• Global TA Strategy & Leadership Develop and execute the global Talent Acquisition strategy aligned with business priorities, workforce needs and the organization's broader talent strategy. Lead, develop and inspire a globally distributed Talent Acquisition team.
• Recruiting Effectiveness Develop sourcing and recruiting strategies that enable tms to attract exceptional talent across a wide range of disciplines, geographies and talent markets. Provide strategic support for critical and senior-level searches as needed.
• Operational Excellence & Technology Continuously improve recruiting processes, systems and ways of working to create a scalable, efficient and consistent global TA operating model. Lead and support TA technology transformation, including optimization and implementation of applicant tracking and recruiting technologies.
• Data & Analytics Establish meaningful TA metrics, SLAs and KPIs and use data to identify trends, measure effectiveness and drive continuous improvement. Provide leaders with clear insights into recruiting performance, talent markets and hiring outcomes.
• Business & Workforce Partnership Partner closely with business leaders, People Partners and Finance to understand current and future workforce needs and translate them into thoughtful recruiting strategies and talent plans.
• Candidate & Hiring Manager Experience Champion a high-quality, consistent experience for candidates and hiring managers throughout the recruiting lifecycle, balancing efficiency with the human experience of hiring.
• Talent Attraction & Employer Brand Partner across Talent, Marketing and Communications to strengthen tms' employer brand and develop creative approaches to attracting talent in competitive and evolving markets.

Skills And Experience We Would Like You To Have

• 10+ years of progressive Talent Acquisition experience, including significant experience leading a TA function or team.
• Experience working within a global, matrixed and fast-paced organization.
• Experience leading meaningful TA transformation, technology implementation or process improvement initiatives.
• Bachelor's degree or equivalent combination of education and relevant professional experience.
• Early career or managing an intern program is preferred.
• A builder: Energized by the opportunity to evolve a function, challenge existing approaches and turn ideas into scalable solutions.
• Strategic and commercially minded: Able to connect Talent Acquisition priorities to the broader needs of the business.
• Curious and forward-thinking: Interested in emerging recruiting practices, technology and AI and how they can improve the way we work.
• Data-driven: Comfortable using metrics and insights to identify opportunities, make decisions and tell a compelling story.
• Collaborative: Able to build strong partnerships across businesses, functions, regions and levels of the organization.
• Accountable: Sets clear expectations, follows through on commitments and creates a culture of ownership within the team.
• An engaging people leader: Develops talent, creates clarity and inspires a global team to deliver its best work.
• Comfortable with change: Able to navigate ambiguity, move quickly and lead others through transformation.
• Aligned with the tms culture: Someone who believes brilliant people are better together and contributes positively to a collaborative, inclusive and high-performing environment.

Starting salary between: $165,000-$180,000

Our total rewards philosophy integrates programs for compensation, benefits, recognition, learning and development, corporate culture, corporate citizenship and work-life balance. While individual program components may differ by country, some things remain constant:

• Our commitment to rewarding results
• Opportunities to work with talented and driven individuals at every level of our company who respect each other, treat each other fairly and hold one another accountable for our customers’—and our company’s—success

There's more ...

Generous Medical, Dental, Vision And Other Great Benefits

Paid parental and medical leave programs

401(k) with a company match component and profit sharing

15 days of paid time off plus company holidays

Tuition reimbursement and student loan repayment assistance

Inclusive employee resource groups

EQUAL OPPORTUNITY EMPLOYER

We are an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

RECRUITING AGENCIES

tms does not accept agency resumes submitted by third-party vendors unless a valid agreement has been signed and the tms Talent Acquisition Team has granted authorization for submissions for a specified position. Please do not submit or forward resumes to our site, tms employees, or any other company location. tms is not responsible for any fees related to unsolicited resumes.