Global Digital Experience Lead (Web & Mobile)

Aquent; Austin (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

Aquent is partnering with a prominent financial services organization to lead a global digital initiative focused on authenticated web and mobile experiences for millions of clients. The role requires turning diverse business, regulatory, and technology needs into precise requirements and delivering end-to-end capabilities across multiple teams and platforms.

You'll guide discovery, define workflows, and collaborate with Legal, Compliance, Risk, operations, design, and engineering to shape a

Qualifications

• Bachelor’s degree or equivalent professional experience.
• 7+ years of experience in digital product management, product ownership, business analysis, or a related field.
• 5+ years of experience defining or delivering complex digital experiences.
• Experience documenting detailed functional requirements, workflows, business rules, and acceptance criteria.
• Experience operating within Agile delivery models.
• Strong project or program management with cross-workstream dependency & risk management.
• Experience delivering complex digital experiences across web and mobile apps.

Responsibilities

• Lead discovery and definition for complex international digital initiatives.
• Map end-to-end client journeys across digital, operational, and servicing touchpoints.
• Identify gaps and opportunities for new or enhanced digital capabilities.
• Translate needs into detailed functional requirements for design and tech teams.
• Document digital development scope with capabilities and exclusions.
• Identify backend systems and integrations needed for the experience.
• Partner with architecture and technology teams on feasibility and sequencing.
• Collaborate with Legal, Compliance, Risk, operations, and other partners on requirements.
• Work with UX teams to craft intuitive international web/mobile experiences.
• Serve as central digital product contact for the initiative across teams.
• Define and track milestones, dependencies, risks, and delivery readiness.
• Facilitate stakeholder sessions to drive decisions forward.
• Communicate complex considerations clearly to teams and senior leaders.
• Support prioritization and tradeoff decisions based on impact and feasibility.

Skills

Digital product management

Agile delivery

Cross-functional leadership

Requirements elicitation

Stakeholder management

Architectural awareness

Education

Bachelor’s degree or equivalent

Tools

Jira

Confluence

Job description

Aquent is partnering with a prominent financial services organization to lead a global digital initiative focused on authenticated web and mobile experiences for millions of clients. The role requires turning diverse business, regulatory, and technology needs into precise requirements and delivering end-to-end capabilities across multiple teams and platforms.

You'll guide discovery, define workflows, and collaborate with Legal, Compliance, Risk, operations, design, and engineering to shape a