Global Delivery Lead: Strategy, Delivery & ROI

Confidential Jobs; Pennsylvania; On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Medical and dental insurance

401(k) retirement plan

Paid time off

Job summary

A leading service delivery provider seeks a Project Management Director to oversee multiple global project delivery teams. The ideal candidate has more than 15 years' experience managing large-scale agile programs and a strong background in people and stakeholder management. Responsibilities include ensuring the quality of service delivery, managing project risks, and enhancing client relationships. Competitive salary range is $120,000–$150,000 annually, with comprehensive benefits including medical and retirement plans.

Qualifications

• 15+ years’ experience in managing large scale agile programs focused on global service delivery.
• 10+ years’ experience with People Management and Stakeholder/Client Management.
• Ability to balance multiple projects, making strategic decisions on time, quality, and cost.

Responsibilities

• Manage delivery teams located globally and ensure adherence to service levels.
• Evaluate trade-offs between project size and complexity.
• Enhance quality of customer interactions and meeting regulatory obligations.

Skills

Agile methodology

Leadership capabilities

Analytical skills

Client service skills

Communication skills

People Management

Education

Bachelor or Master Degree

Job description

A leading service delivery provider seeks a Project Management Director to oversee multiple global project delivery teams. The ideal candidate has more than 15 years' experience managing large-scale agile programs and a strong background in people and stakeholder management. Responsibilities include ensuring the quality of service delivery, managing project risks, and enhancing client relationships. Competitive salary range is $120,000–$150,000 annually, with comprehensive benefits including medical and retirement plans.