Global Data Center Network Engineer - Automation & Ops

Apple, Inc.; United States; On-site; USD 130,000 - 238,000; Full time

Benefits offered by this job

Stock programs

Employee stock purchase plan

Education reimbursement

Job summary

Apple, Inc. in Sacramento, California, is seeking an experienced network operations professional to support the company’s Data Center network and global multi-vendor environments.

You will deliver 24/7 incident response, perform maintenance and upgrades, and collaborate with internal teams and external partners to ensure peak performance. You will drive operational excellence through automation using Ansible, Salt, Python, and Linux, while documenting procedures and post-incident learnings to

Qualifications

• 2-4 years of network troubleshooting experience.
• Demonstrated excellence in interpersonal communication and customer service skills.
• Understanding of BGP, overlay technologies and security policy handling.
• Experience evaluating and managing outages to business critical infrastructure.
• B.Sc. degree or equivalent experience.
• Cisco CCNA/CCNP, Juniper JNCIA/JNCIP, or equivalent experience.

Responsibilities

• Manage Mission-Critical Network Operations: Deliver 24/7 operational support and rapid incident response across Apple’s global data center network, resolving high-impact outages and network anomalies across multi-vendor environments to ensure high availability.
• Execute Infrastructure Lifecycles & Upgrades: Plan, test, and deploy network maintenance, hardware/software upgrades, and configuration changes adhering to BGP routing standards, overlay architectures, and security policies.
• Partner Cross-Functionally Across Global Teams: Act as a trusted technical partner to internal engineering groups, global stakeholders, and external vendors, delivering exceptional support and resolving complex connectivity challenges in a fast-paced environment.
• Modernize Workflows via Automation & GenAI: Streamline operational workflows and accelerate troubleshooting by applying configuration management tools (Ansible, Salt, Python) and leveraging modern GenAI tools to drive team efficiency.
• Champion Operational Hygiene & Documentation: Develop, refine, and maintain comprehensive runbooks, standard operating procedures (SOPs), and post-incident reviews to ensure consistent operational excellence across the organization.

Skills

Interpersonal skills

Customer service

Networking troubleshooting

BGP knowledge

Security policy understanding

Education

B.Sc. degree or equivalent experience

Cisco CCNA/CCNP or Juniper JNCIA/JNCIP

Tools

Ansible

Salt

Python

Linux

Go

Job description

Apple, Inc. in Sacramento, California, is seeking an experienced network operations professional to support the company’s Data Center network and global multi-vendor environments.

You will deliver 24/7 incident response, perform maintenance and upgrades, and collaborate with internal teams and external partners to ensure peak performance. You will drive operational excellence through automation using Ansible, Salt, Python, and Linux, while documenting procedures and post-incident learnings to