Global Custody Strategy Manager

U.S. Bank; Boston (MA); On-site; USD 170,000 - 200,000; Full time

Job summary

U.S. Bank is seeking a Global Custody Strategy Manager to own the strategy, commercial roadmap, pricing discipline, and margin management for the custody business.

You will partner with the Head of Custody for Asset Managers and the Product Office to shape investment priorities and capability development. You will translate client needs, market trends, and financial performance into a prioritized roadmap, pricing framework, and growth plan, collaborating across Operations, Technology, Risk,

Qualifications

• 10+ years of banking or related experience.
• Management or supervisory experience.
• Bachelor’s degree in finance, business, economics, or related field.
• MBA or equivalent advanced credential.

Responsibilities

• Define and own the Global Custody strategy and commercial roadmap.
• Own revenue growth planning, margin analysis, and client profitability reporting with Finance.
• Develop competitive intelligence and market positioning for custody offerings.
• Translate client needs and market trends into a prioritized product roadmap and investments.
• Collaborate with Product Office, Technology, Risk, and Operations to modernize capabilities.
• Establish governance, SLAs, KPIs, and executive scorecards to guide strategy.

Skills

Strategic thinking

Financial acumen

Cross-functional collaboration

People management

Revenue management

Pricing strategy

Education

Bachelor’s degree in Finance/Business/Economics

MBA or equivalent

Job description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The Global Custody Strategy Manager will own the strategy, commercial roadmap, pricing discipline, margin management, competitive positioning, and investment priorities for U.S. Bank’s Global Custody offering. This client- and industry-facing role serves as the dedicated commercial and strategic owner for custody, creating clear accountability for revenue growth, client profitability, modernization, and scalable growth.

The role will partner closely with the Head of Custody for Asset Managers and the Product Office (CPO) on the strategy roadmap, capability development, and investment priorities, while also working across Operations, Network Management, Technology, Risk, Strategy Development, Finance, Relationship Management, and business-line leadership to define where U.S. Bank should invest, how custody capabilities should evolve, and how the strategy should be positioned across asset managers, fund sponsors, and Corporate Trust / structured finance clients.

This role will translate client needs, market trends, service issues, and financial performance into a prioritized roadmap, investment cases, pricing framework, and growth plan.

Essential Functions:

Strategy & Commercial Ownership

• Define and execute the Global Custody strategy in alignment with Global Investment Services’ strategic priorities and the emerging Custody Asset Management vertical.
• Partner with CPO on the custody strategy roadmap, including prioritization of new capabilities, service enhancements, and investment cases to improve competitiveness, client experience, scalability, and profitability.
• Establish a disciplined strategy framework covering economics, client segmentation, capability prioritization, competitive positioning, and go-to-market planning.
• Translate demand across mutual funds, ETFs, alternatives, CLOs, structured products, and asset‑manager custody relationships into prioritized strategic opportunities.

Revenue, Margin & P&L Discipline

• Own the custody commercial model with Finance, including revenue growth planning, margin analysis, client profitability reporting, pricing effectiveness, and financial performance routines.
• Build revenue, margin, and client profitability dashboards to support transparent leadership decision-making.
• Evaluate custody economics, pricing models, sub‑custodian costs, deposit economics, and investment prioritization across custody segments.
• Develop and maintain a pricing framework and segment strategy that supports profitable growth, commercial consistency, and competitive positioning.

Client, Market & Competitive Positioning

• Serve as the strategic subject‑matter expert for Global Custody in client, prospect, consultant, and industry discussions.
• Develop competitive intelligence on peer custodians, service models, pricing approaches, investment trends, and emerging custody capabilities.
• Partner with Marketing and business leadership to develop client‑facing collateral, strategic positioning, and launch materials.
• Identify cross‑sell opportunities across custody‑adjacent businesses, including fund services, Corporate Trust / structured finance, cash, liquidity, securities lending, and related solutions.

Strategy Roadmap, Investment Prioritization & Transformation

• Own the strategy roadmap in close partnership with the Product Office (CPO), aligning capability development and investment priorities with client needs, financial returns, operational readiness, service quality, and strategic growth objectives.
• Partner with Technology, Operations, Transformation, Network Management, Risk, and business partners to modernize custody capabilities, improve data quality, standardize workflows, and prepare for new products or regulatory change.
• Convert recurring service issues, inquiry themes, market pain points, and operational constraints into product roadmap priorities.
• Develop business cases for strategic enhancements, platform investments, market expansion, automation, and new custody capabilities.

Operating Model Partnership & Governance

• Partner with Operations, Network Management, Technology, Risk, and CAO / Business Management to align strategic decisions with service execution, operational resiliency, controls, and client‑ready delivery.
• Provide strategic input into SLAs, KPIs, KRIs, issue tracking, executive scorecards, and operating forums so service performance and client feedback inform commercial prioritization.
• Establish a regular product governance rhythm with Finance, Operations, Technology, Risk, Relationship Management, and business‑line leaders.
• Ensure strategic decisions support a scalable custody platform across Asset Managers and Corporate Trust / structured finance segments.

Risk, Controls & Regulatory Alignment

• Partner with Legal, Compliance, Risk, Operations, and Network Management to ensure custody strategy, pricing, market expansion, and new capabilities align with custody regulations, policies, risk appetite, and controls.
• Incorporate regulatory, market structure, settlement, tax, asset servicing, and sub‑custodian considerations into roadmap decisions.
• Support strategy‑level risk reviews, control assessments, and remediation planning where design, pricing, service standards, or operating model gaps create risk.

Financial Management & Resource Stewardship

• Partner with Finance and business leadership on forecasting, budgeting, investment prioritization, vendor / third‑party cost analysis, and strategy‑level financial planning.
• Ensure strategic investments are supported by clear business cases, expected financial outcomes, operational readiness requirements, and measurable benefits.
• Work with CAO / Business Management to align revenue, margin, investment progress, service quality, and issue themes into executive scorecards.

Specifications

This role operates in a matrixed, highly regulated financial services environment and requires frequent partnership with senior leaders, Strategy, Operations, Finance, Technology, Risk, Network Management, Relationship Management, clients, consultants, and external industry participants.

The role requires strong commercial judgment, custody expertise, financial discipline, strategy capability, and the ability to translate client needs, market trends, industry developments, and operational complexity into clear strategic priorities.

Basic Qualifications

• Management/supervisory experience
• 10 or more years of banking or other relevant experience

Preferred Qualifications

• 10+ years of progressive experience in custody, asset servicing, securities services, strategy, financial services strategy, or related institutional banking roles.
• Demonstrated understanding of global custody, including safekeeping, settlement, asset servicing, cash, tax, market access, sub‑custodian networks, and client service delivery.
• Experience developing or managing custody strategy, pricing frameworks, business cases, roadmaps, financial performance routines, or commercial growth plans.
• Strong financial acumen with ability to analyze revenue, margin, profitability, pricing, cost drivers, and investment returns.
• Proven ability to lead through influence across Strategy, Operations, Technology, Risk, Finance, Relationship Management, clients, industry participants, and senior leadership stakeholders.
• Bachelor’s degree in finance, Business, Accounting, Economics, or a related field.
• MBA, or equivalent advanced credential.
• Experience at a global custodian, asset servicer, bank, or institutional platform with exposure to cross‑border custody, fund services, Corporate Trust / structured finance, ETFs, alternatives, CLOs, or asset‑manager segments.
• Experience partnering with Technology and Operations to modernize platforms, automate workflows, improve reporting, and scale strategic custody capabilities.
• Familiarity with emerging custody trends including digital assets, tokenization, T+1 settlement, blockchain‑based recordkeeping, and regulatory evolution.

Competencies

Strategy & Commercial Ownership

• P&L, Pricing & Margin Discipline
• Client-Centric Product Design
• Client-Centric Strategy Design
• Investment Prioritization & Business Case Development
• Cross-Functional Influence & Executive Communication
• Data-Driven Decision Making
• Risk, Controls & Governance Discipline
• Operating Model & Transformation Orientation
• Financial Acumen and Commercial Judgment
• These competencies reflect the role’s focus on strategic ownership, commercial discipline, executive influence, client‑and industry‑facing engagement, and risk‑aware execution.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That’s why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer‑funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $170,255.00 - $200,300.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.