Global Creative Director: AI Brand Studio

Aircall; New York (NY); On-site; USD 200,000 - 240,000; Full time

Job summary

Aircall, a unicorn AI-powered customer communications platform, seeks a Creative Director to build the brand platform across campaigns, content, social, events, and digital experiences.

This player-coach role combines ambitious leadership with operational discipline, guiding brand design, copywriting, video, motion, localization, and content production while creating scalable systems for global consistency.

Qualifications

• 8+ years in creative, brand, or content leadership roles.
• B2B SaaS experience required; AI product marketing a plus.
• Strong portfolio of brand systems and multi-channel campaigns.
• In-house experience with internal creative teams.
• Experience leading multidisciplinary creative talent.
• Ability to translate complex tech into simple, memorable ideas.
• Experience building global creative platforms across markets.

Responsibilities

• Define and evolve Aircall's global creative vision, principles, and storytelling system.
• Build distinctive creative platforms for major product launches and campaigns.
• Translate complex product and AI propositions into clear, compelling ideas for all channels.
• Set and protect the quality bar across brand design, copywriting, video, social, and digital experiences.
• Lead and develop a multidisciplinary team spanning design, copy, video, and localization.
• Direct internal teams and external partners from brief to launch.
• Partner with Product Marketing, Integrated Programs, Demand Gen, Regional Marketing, and leadership to connect creative to business priorities.
• Build scalable creative systems and production models with global consistency and regional adaptability.
• Establish briefing, review, prioritization, and approval processes to improve quality and speed.
• Guide creative direction for organic social and video with regional Content Strategists.
• Use AI to improve creative development, localization, and production workflows.
• Evaluate creative performance and apply learnings to future campaigns.

Skills

Creative leadership

Brand leadership

Content leadership

B2B SaaS experience

AI fluency

Global platforms

Job description

Aircall, a unicorn AI-powered customer communications platform, seeks a Creative Director to build the brand platform across campaigns, content, social, events, and digital experiences.

This player-coach role combines ambitious leadership with operational discipline, guiding brand design, copywriting, video, motion, localization, and content production while creating scalable systems for global consistency.