Global Creative Director: AI Brand & Campaigns

Aircall.io, Inc.; New York (NY); On-site; USD 200,000 - 240,000; Full time

Job summary

Aircall is seeking a Creative Director in New York to build and scale Aircall’s brand across global campaigns, content, social, events, and digital experiences. You’ll lead brand design, copy, video, and localization, while creating scalable systems that work across markets.

The role combines ambitious creative leadership with operational discipline, guiding teams and external partners to deliver high-quality work consistently at scale.

Qualifications

• 8+ years in creative or brand leadership roles.
• B2B SaaS experience required; AI product marketing is a strong plus.
• Portfolio showing distinctive brand systems and multi-channel campaigns.
• In-house experience with internal creative capabilities.
• Experience leading multidisciplinary creative teams.
• Ability to translate complex products into simple, memorable ideas.
• Experience building global platforms adaptable across markets/languages.
• Proven ability to lead complex programs with multiple stakeholders.
• Strong AI fluency; using AI to improve quality/speed/scale of production.
• Strategic, opinionated design perspective with business judgment.

Responsibilities

• Define and evolve Aircall’s global creative vision, principles, and storytelling system.
• Build distinctive creative platforms for major product launches, campaigns, events, and activations.
• Translate complex product and AI propositions into clear, compelling ideas for diverse audiences.
• Set and protect quality across brand design, copy, video, and digital experiences.
• Lead and develop a multidisciplinary team spanning design, copy, video, content, and localization.
• Direct internal teams and external partners from brief through to launch.
• Collaborate with Product Marketing, Demand Gen, Regional Marketing and leadership to tie creative to business goals.
• Build scalable creative systems, templates, and production models for global consistency with regional adaptation.
• Establish briefing/review/approval processes to improve quality, speed, and accountability.
• Guide creative direction for organic social and video with regional strategists.
• Use AI/automation to improve creative development, versioning, localization, and production workflows.

Skills

Creative leadership

Brand systems

B2B SaaS

AI fluency

Multi-channel

Team leadership

Global platforms

Stakeholder management

Strategic design

Copywriting

Job description

Aircall is seeking a Creative Director in New York to build and scale Aircall’s brand across global campaigns, content, social, events, and digital experiences. You’ll lead brand design, copy, video, and localization, while creating scalable systems that work across markets.

The role combines ambitious creative leadership with operational discipline, guiding teams and external partners to deliver high-quality work consistently at scale.