Global Content Ecosystem Policy Operation Intern (TikTok-Product-Content Ecosystem) - 2027 Summer

TikTok Inc.; San Jose (CA); On-site; USD 28,000 - 34,000; Part time

Benefits offered by this job

Learning programs

Development workshops

Social events

Industry professionals

Job summary

TikTok Inc. is seeking a policy-focused content internship in San Jose. You will explore the policy framework, help refine guidelines, and support reviewers to ensure enforceability and consistency.

You will learn to monitor data signals, gather cross‑department feedback, and contribute to policy training programs while gaining exposure to industry professionals and development workshops.

Qualifications

• Undergraduate student in CS, statistics, information management, data science or related field.
• Fast learner who is self-motivated and results-oriented.
• Strong logical thinking and systematic problem solving.
• High sensitivity to content and cultural dynamics with awareness of industry trends and regulations.
• Working languages are Chinese and English; proficiency in Chinese aids coordination with partners.

Responsibilities

• Analyze policy framework, lead policy review, and optimize rationality and enforceability.
• Monitor key data indicators, collect feedback, and suggest system and policy improvements.
• Train and implement policy; support trainers to enhance reviewer effectiveness.

Job description

Responsibilities

TikTok's Content Ecosystem team is responsible for the health and prosperity of content users and creators to improve DAU in the long term. Our team deeply dives into the following fields: tracking the whole content ecosystem and finding potential challenges and opportunities; cooperating closely with the RD team on model recognition, content understanding, and algorithms, targeting to balance the traffic in different formats, optimize traffic distribution, content diversifications, creator experience of moderation, user experience of interactions, and more problems.

• - Pay attention to the content ecosystem, balance the relationship between product brands, business development and user experience, lead the sorting and formulation of the framework and details of policy review, deep dive into the issues of existing policies, provide optimization suggestions, and ensure policy rationality and enforceability
• - Monitor and review key business data indicators, collect feedback from collaborative departments, provide suggestions to improve the systems and policies via summarizing and abstracting issues and cases
• - Responsible for the training and implementation of policy, support the trainers to effectively train the content reviewer team about platform policy, follow up the training effect and lead the optimizations

Interns will gain practical experience, explore potential career paths, and participate in social events, learning programs, and development workshops alongside industry professionals.

Qualifications

Minimum Qualifications:

• Currently pursuing an Undergraduate in computer science, statistics, information management, data science or a related discipline
• Fast learner who is self-motivated and results-oriented
• Strong logical thinking, with a passion for exploring the root causes of problems and solving them systematically
• High sensitivity to content and cultural dynamics, with a good understanding of internet industry trends and regulatory landscapes
• Language & Collaboration: Working languages are Chinese and English; Proficiency in Chinese is required primarily to facilitate coordination and communication with Chinese counterpart partners.

Preferred Qualifications:

• Prior internship experience in tech policy, public affairs, or related fields