Global Consumer Voice & Brand Integration Lead

Colgate Palmolive; Piscataway Township (NJ); Hybrid; USD 97,000 - 121,000; Full time

Benefits offered by this job

Medical benefits

Paid parental leave

401(k) with company matching

Job summary

Colgate-Palmolive is seeking a Global Consumer Affairs Brand Integration Specialist to align consumer insights with marketing, R&D, and supply chain. The role focuses on VOC management, CSAT programs, and data-driven improvements on a global scale.

This hybrid role involves cross-functional collaboration, data governance, and developing innovative analytics to advance consumer centricity and brand building worldwide.

Qualifications

• 4+ years of relevant work experience in data analytics, VOC reporting, consumer affairs or insights.
• Experience storytelling, data interpretation and visualization with DOMO, Sigma and Snowflake.

Responsibilities

• Lead VOC reporting and advance consumer-centric decision making across global teams.
• Translate business needs into CRM and data capture requirements and reporting.
• Oversee Master Data Management within GCA CRM systems and drive changes.
• Plan and execute global CSAT programs, track KPIs and drive improvements.
• Ensure adherence to global SOPs, privacy and regulatory requirements.

Skills

Data analytics

Data visualization

Voice of Consumer

Storytelling

Tools

DOMO

Sigma

Snowflake

Job description

Colgate-Palmolive is seeking a Global Consumer Affairs Brand Integration Specialist to align consumer insights with marketing, R&D, and supply chain. The role focuses on VOC management, CSAT programs, and data-driven improvements on a global scale.

This hybrid role involves cross-functional collaboration, data governance, and developing innovative analytics to advance consumer centricity and brand building worldwide.