Global Consumer Insights Analyst - Shape Strategy

La-Z-Boy Incorporated; Monroe, Northern (MI, KY); Hybrid; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical, Vision, Dental coverage

401k with company match

Paid holidays and vacation

Job summary

La-Z-Boy Incorporated in Monroe, MI, is seeking a junior Consumer Insights Analyst to transform research and customer feedback into actionable insights across Retail, Digital, Marketing, Merchandising, and Product teams. You will work with research and analytics platforms to support decision making.

Responsibilities include executing surveys and interviews, analyzing data to uncover patterns, and communicating findings through clear reports and visuals.

Qualifications

• Bachelor's degree in Marketing, Business, Analytics, Statistics, or related field with 2–4 years of experience in consumer insights or market research.
• Experience supporting quantitative and qualitative research, including questionnaire development, fieldwork, analysis, and reporting.
• Ability to analyze data, identify patterns, and translate findings into clear business implications.
• Strong written, verbal, and visual communication skills, with proficiency in Excel and PowerPoint.

Responsibilities

• Manage qualitative and quantitative research projects from question definition to reporting.
• Analyze results to identify patterns, drivers, and opportunities, linking findings across data sources.
• Develop proficiency in Brand Health Tracker, DIY research platforms, and CX tools for timely insights.
• Create clear, visually effective reports and share findings with cross‑functional teams.
• Monitor market trends and support knowledge management of insights across projects.

Skills

Research execution

Data analysis

Insight communication

Cross-functional collaboration

Education

Bachelor's degree in Marketing, Business, Analytics, Statistics, or related field

Tools

Brand Health Tracker (BHT)

DIY research platforms

CX platforms

Excel

PowerPoint

Job description

La-Z-Boy Incorporated in Monroe, MI, is seeking a junior Consumer Insights Analyst to transform research and customer feedback into actionable insights across Retail, Digital, Marketing, Merchandising, and Product teams. You will work with research and analytics platforms to support decision making.

Responsibilities include executing surveys and interviews, analyzing data to uncover patterns, and communicating findings through clear reports and visuals.