Global Communications Insights Manager

AB InBev | Growth Group; New York (NY); On-site; USD 165,000 - 185,000; Full time

Benefits offered by this job

Onsite in NYC

Competitive compensation package

Continuous learning

Diversity & inclusion culture

Job summary

AB InBev Growth Group in New York is seeking a Global Communications Insights Manager to lead global measurement frameworks across media, social, and public opinion. You will partner with Communications, Marketing, and Insights teams to deliver data-driven intelligence and benchmarks.

This role focuses on governance, standardization, and capability-building to scale best practices across markets, driving consistent reporting and actionable recommendations for senior leadership.

Qualifications

• Minimum of 7 years in communications analytics, media intelligence, or related roles
• Experience building global measurement frameworks and dashboards
• Strong storytelling skills with C-Suite stakeholders

Responsibilities

• Define and govern global methodologies, KPIs, and reporting standards for media and social insights
• Monitor traditional and earned media coverage and social conversations for brands and markets
• Translate data into actionable insights and strategic recommendations for Communications and Marketing teams
• Identify emerging trends, opportunities, and potential reputation risks across markets

Skills

Media intelligence

Social listening

Communications measurement

Data visualization

Stakeholder storytelling

Cross-functional collaboration

Education

Bachelor’s degree in marketing or communications

Tools

Cision

Brandwatch

TalkWalker

Meltwater

Job description

AB InBev is the leading global brewer and one of the world’s top 5 consumer product companies. With over 500 beer brands, we’re number one or two in many of the world’s top beer markets, including North America, Latin America, Europe, Asia, and Africa.

About AB InBev Growth Group

Created in 2022, the Growth Group unifies our business-to-business (B2B), direct-to-consumer (DTC), Sales & Distribution, and Marketing teams. By bringing together global tech and commercial functions, the Growth Group allows us to fully leverage data and drive digital transformation and organic growth for AB InBev around the world.

In addition to supporting well known global beer brands like Corona, Budweiser and Michelob Ultra, the Growth Group is home to a robust suite of digital products including our B2B digital commerce platform BEES, on-demand delivery services Ze Delivery and TaDa Delivery, and table top beer keg PerfectDraft.

We are an exceptional team, focused on understanding and supporting consumer and customer needs, harnessing new technology, and scaling growth opportunities.

About the role

The Global Communications Insights Manager plays a critical role within our in-house agency, draftLine, connecting media intelligence, social listening, cultural insights, and reputation measurement to deliver actionable business intelligence for Communications and Marketing teams. The position is responsible for establishing global measurement frameworks and reporting standards that enable a consistent understanding of media and social performance, public perception, reputation, and emerging trends for our Consumer and Corporate Brands. By integrating earned media analysis, social conversation, sentiment, and public opinion signals, this role will provide a holistic view of communications effectiveness and audience response. Through governance, standardization, and capability development, the role will help scale best practices across markets, ensuring a consistent and data-driven approach to communications intelligence globally.

Key accountabilities of position

• Communications & Social Measurement Framework: Define and govern global methodologies, KPIs, and reporting standards for measuring media performance, social conversation, sentiment, reputation, and public opinion across brands, categories, and markets.
• Communications & Social Intelligence & Monitoring: Monitor and analyze traditional and earned media coverage, social conversation, sentiment, and key narratives for our Consumer and Corporate Brands, and Category, identifying shifts in audience perception and public discourse.
• Integrated Reporting & Insights: Translate media intelligence, social listening, and public opinion data into actionable insights, reporting, and strategic recommendations that inform Communications and Marketing teams.
• Cultural Trends: Monitor the evolving media, social, and cultural landscape to identify emerging trends, opportunities, and potential reputation risks.
• Global Reporting Governance & Benchmarking: Drive consistency in global measurement and reporting while establishing relevant internal, category, and competitive benchmarks.
• Tools & Measurement Optimization: Optimize media monitoring, analytics, and public opinion tools, identifying opportunities to improve methodologies, automation, and reporting efficiency.
• Cross-Functional Collaboration: Partner with Communications, Marketing, Insights, Brand teams, and external partners to connect intelligence with business priorities.

Required skills

Level of Education: Bachelor’s degree in marketing, communications, data analytics, or related field

Technical

• Proficiency with media intelligence, social listening, and communications measurement platforms (i.e. Cision, Brandwatch, TalkWalker, Meltwater)
• Experience analyzing earned media and social data sources to assess communications performance and reputation
• Strong understanding of communications and social media measurement, sentiment analysis, media impact, and narrative tracking
• Strong data interpretation and visualization skills
• Experience with Communications, Corporate Affairs, PR, Social Intelligence, or Insights functions

Soft

• Strong analytical and critical-thinking abilities
• Strong storytelling and presentation skills with C-Suite level stakeholders
• Deep fluency in today’s culture and shifting media behaviors
• Ability to communicate data-driven insights
• Curiosity and adaptability to navigate fast-evolving digital landscape
• Collaborative mindset with ability to work across functions

Experience (Years within Function): Minimum of 7 years in communications analytics, media intelligence, social listening, digital analytics, reputation measurement, or related roles within marketing or agency environment

What we offer

Work Location: New York, NY (onsite)

Salary: $165.000 - $185.000 + Bonus

Competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business

Total Rewards package including: medical and dental coverage, fertility benefits, 401k match, parental leave, and paid time off

Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next

Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs

ABInBev is committed to creating a diverse and inclusive workforce and culture. We conduct confidential surveys to better understand & ensure we provide equal opportunity throughout our end-to-end recruitment process. Individuals seeking employment at ABInBev are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.