Global Client Services Project Manager: Cross‑Functional Impact

Socket.dev; Memphis (TN); On-site; USD 90,000 - 130,000; Full time

Job summary

Meridian Bioscience is seeking a Client Services Project Manager to own end-to-end customer initiatives within a regulated life sciences setting. You will partner with Sales, R&D, Operations and Quality to drive on-time delivery, revenue realization and strong customer satisfaction.

Reporting to the Sr. Director of Global Customer Success, the role analyzes requests, negotiates concessions, and identifies improvement opportunities while maintaining ISO 13485 compliance and cross-functional

Qualifications

• Bachelor’s degree in Business, Science, Engineering, or a related field (or equivalent experience).
• 3–5+ years of project management experience in a client-facing or cross-functional environment.
• Experience in the life sciences, medical device, diagnostics, or regulated manufacturing industry strongly preferred.

Responsibilities

• Own end-to-end customer-driven projects, including revenue-impacting initiatives.
• Develop and manage detailed project plans, timelines, and risk mitigation strategies.
• Coordinate cross-functionally with Commercial, Operations, R&D, Quality, and Supply Chain.

Skills

Project management

Cross-functional leadership

Regulatory compliance

ISO 13485 awareness

Vendor/customer relationship

Education

Bachelor's degree in Business, Science, Engineering, or related field

PMP Certification

Tools

PM software (e.g., MS Project, Smartsheet)

Job description

Meridian Bioscience is seeking a Client Services Project Manager to own end-to-end customer initiatives within a regulated life sciences setting. You will partner with Sales, R&D, Operations and Quality to drive on-time delivery, revenue realization and strong customer satisfaction.

Reporting to the Sr. Director of Global Customer Success, the role analyzes requests, negotiates concessions, and identifies improvement opportunities while maintaining ISO 13485 compliance and cross-functional