Global Capital Markets Leader & Relationship Manager

Wilmington Trust; Baltimore (MD); On-site; USD 128,000 - 214,000; Full time

Job summary

M&T Bank in Baltimore, MD is seeking a Manager to oversee relationship management and planning for product lines and staff. You will coach staff, drive process improvements, and participate in revenue-generating activities while ensuring compliance with risk standards.

The role requires leadership, strategic collaboration, and strong customer service with a focus on growth and regulatory adherence.

Qualifications

• Bachelor’s degree and at least 5 years’ related experience, or 9 years’ combined higher education and/or work experience

Responsibilities

• Manage large complex relationships and solicit new business.
• Coach and mentor Relationship Managers and staff.
• Lead process improvements to increase service and regulatory compliance.
• Engage in revenue-generating efforts as assigned.
• Develop key relationships focused on revenue growth.
• Collaborate on strategic plan implementation.
• Represent unit on enterprise projects.
• Exercise management authority on staffing and performance.

Skills

Customer service

Verbal communication

Written communication

Problem solving

Resource management

Decision making

Education

Bachelor’s degree

Certified Corporate Trust Specialist

Job description

M&T Bank in Baltimore, MD is seeking a Manager to oversee relationship management and planning for product lines and staff. You will coach staff, drive process improvements, and participate in revenue-generating activities while ensuring compliance with risk standards.

The role requires leadership, strategic collaboration, and strong customer service with a focus on growth and regulatory adherence.