Global Brand Operations Architect

Blue Bottle Coffee; San Francisco (CA); On-site; USD 168,000 - 253,000; Full time

Benefits offered by this job

Health, dental & vision benefits

Industry-leading coffee training

401(k) plan

Paid time off & volunteer hours

Employee discounts on products

Job summary

Blue Bottle Coffee is seeking a Global Head of Brand Operations to lead the systems, processes, and rhythms that enable world‑class brand execution across markets. You will align Marketing, Creative, Communications, Product Management, Architecture & Café Design, and regional teams to deliver campaigns with clarity and speed.

The role blends strategic thinking with operational rigor, establishing annual planning, seasonal cadence, and governance.

Qualifications

• Over 10 years in Brand Operations or related leadership roles.
• Experience scaling operational systems within creative/marketing teams.
• Proven ability to lead cross‑functional initiatives across global teams.
• Fluency in English; Mandarin/Japanese a plus.

Responsibilities

• Lead the operational strategy for Blue Bottle's Global Brand Center of Excellence.
• Own annual brand planning, global calendar, and cross‑functional schedules across markets.
• Orchestrate communication and alignment across global and regional teams.
• Lead project management standards and best practices across the Brand organization.
• Partner with Marketing, Creative, Communications, Product, Architecture & Café Design, and regional leaders to execute campaigns and initiatives.
• Oversee global brand budgets, production planning, and resource allocation.
• Serve as Executive Producer for global creative productions and manage vendors and contracts.
• Establish scalable production processes for campaigns, photography, film, and content creation.
• Drive launch readiness for new cafés and major brand initiatives.
• Lead seasonal business reviews and organizational learnings to improve planning and execution.

Skills

Brand Operations

Program Management

Cross-functional Leadership

Budgeting

Vendor Management

Communication

Global/International Experience

Executive Presence

Job description

Blue Bottle Coffee is seeking a Global Head of Brand Operations to lead the systems, processes, and rhythms that enable world‑class brand execution across markets. You will align Marketing, Creative, Communications, Product Management, Architecture & Café Design, and regional teams to deliver campaigns with clarity and speed.

The role blends strategic thinking with operational rigor, establishing annual planning, seasonal cadence, and governance.