Global Banking Solution Product Associate - Senior Associate

J.P. Morgan; New York (NY); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Health care coverage

Retirement savings plan

Tuition reimbursement

Job summary

JPMorganChase in New York is seeking a Senior Product Associate to shape AI-enabled Payments Sales experiences. You will design, launch, and optimize products leveraging agentic AI and analytics, partnering with users, data science, and engineering to deliver innovative solutions at scale.

You will drive research-informed roadmaps, track adoption metrics, and ensure governance and transparency across the product lifecycle.

Qualifications

• 3+ years of experience in product management or a related field.
• Hands-on knowledge of the product life cycle in AI-driven, data-intensive environments.
• Experience in discovery, requirements definition, and delivering intelligent features.
• Ability to learn data analytics and AI concepts to inform decisions.
• Strong collaboration across engineering, data science, UX, and business teams.

Responsibilities

• Partner with design, data, technology, and product teams to identify AI-driven opportunities.
• Plan upstream and downstream impacts on data, compliance, and operations.
• Collect user research and market analysis to inform AI-enabled roadmaps.
• Track product metrics and use data to drive improvements across development lifecycles.
• Write clear requirements, epics, and user stories for delivery and adoption.
• Promote responsible AI practices, governance, and transparency throughout the lifecycle.

Skills

Product management

Data analytics

AI concepts

Cross-functional collaboration

Requirements writing

Job description

Unleash your expertise in product development and optimization by leveraging user research, advanced analytics, and agentic AI to drive the next generation of intelligent financial Payments Sales experiences. Join one of the world's most innovative financial organizations and help shape the future of AI-powered solutions.

As a Senior Product Associate in the Global Banking - Payments Sales Experience Product Team, you will play a pivotal role in designing, launching, and optimizing products that harness the power of agentic AI and data-driven insights. You will leverage user research, customer feedback, and advanced analytics to fuel the creation of innovative, intelligent products and continuously improve existing offerings. Collaborate closely with cross-functional teams—including users, data science, engineering, and business stakeholders to deliver seamless, AI-enabled experiences that set new industry standards, and re-imagine experiences for speed and scale.

Job responsibilities

• Partners with Quad: Design, Product, Data and Technology teams to identify and prioritize new product opportunities that leverage agentic AI, advanced analytics, and automation to address evolving customer and market needs.
• Considers and plans for upstream and downstream implications of new features on the overall product experience, including data, compliance, and operational impacts.
• Supports the collection of user research, journey mapping, and market analysis to inform a strategic, AI-enabled product roadmap and provide insight on features that deliver measurable value to customers and the business.
• Analyzes, tracks, and evaluates product metrics - including adoption, automation rates, cycle time, and business impact - across the product development life cycle, using data to drive continuous improvement.
• Writes clear requirements, epics, and user stories for features, collaborating with engineering, data science, and design teams to ensure successful delivery and adoption.
• Champions responsible AI practices, including model governance, risk management, and user transparency, throughout the product lifecycle.

Required qualifications, capabilities, and skills

• 3 + years of experience or equivalent expertise in product management, or a relevant domain area.
• Proficient knowledge of the product development life cycle, with hands-on experience in AI-driven, data-intensive product or complex integration environments.
• Experience in product life cycle activities including discovery, requirements definition, and delivery of intelligent or automated features.
• Demonstrated ability to learn data analytics, agentic AI concepts, and data literacy to inform product decisions and measure impact.
• Strong collaboration skills, with experience working across cross-functional teams (engineering, data science, UX, business).

Preferred qualifications, capabilities, and skills

• Interest and demonstrated motivation to grow and engage in AI/ML product evolution.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants and employees religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors. Global Investment Banking supports a broad range of corporations, institutions and governments by providing strategic advice, capital raising and risk management expertise.

Promote innovation in product development, user research, and analysis to shape and optimize our offerings