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Goldman Sachs is seeking a manager for Asset Servicing operations. You will lead a group of regional teams, partner with global managers, and drive risk controls while engaging with senior stakeholders to improve processes and client outcomes.
The role emphasizes leadership, collaboration, and the development of management skills through exposure to diverse markets and senior leadership within the firm.
At Goldman Sachs, we connect people, capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. For us, it's all about bringing together people who are curious, collaborative and have the drive to make things possible for our clients and communities.
Operations is a dynamic, multi-faceted area that partners with all areas of the firm to deliver banking, sales and trading and asset management capabilities to clients around the globe. Alongside this integral service delivery role, Operations provides essential risk management and control, preserving and enhancing the firm's assets and its reputation. Behind every trade executed, every new product launched, every market entered, and every transaction completed is an Operations team that develops the foundational processes and controls that make our business flow.
Asset Servicing is a team responsible for the management of Voluntary and Mandatory Income and Corporate Actions events across the globe for both equity and fixed income products. Areas of focus include event creation, reconciliation, instruction, entitlement distribution, claims management and dedicated client service. The Asset Servicing role requires a professional with deep Operational expertise and proven experience in managing high-risk functions with short deadlines.
A successful candidate will take on the management of a group of regional teams, collaborating with other managers and groups across the globe. There is a wealth of knowledge to be gained from the diversity of the markets, events and products covered by Asset Servicing on a day-to-day basis, along with a unique opportunity to interact heavily with various businesses and operational units across the firm.
This role provides a fantastic opportunity to broaden product and market expertise and to develop management skills across a broad range of topics. This role also provides substantial exposure to senior stakeholders, offering excellent opportunities for career progression. The firm provides a range of development tools including Goldman Sachs University courses and a formal Feedback 360+ review process to enhance management effectiveness and equip individuals to progress in their careers.
Communication - Demonstrate great interpersonal skills and ability to develop strong relationships with key stakeholders
Articulate issues clearly and communicate effectively with all levels of the organization (analyst to managing director)
Influence others and express alternative views and rationale for a course of action
Listen well and be receptive to others' ideas and suggestions, encouraging open and collaborative dialogue among team members
Functional & Technical Expertise - Leverage deep technical expertise to resolve challenging issues
Possess robust industry and market trend knowledge and experience, and take initiative to broaden skill set
Exhibit strong analytical skills with an ability to understand complex workflows and become the go-to expert within stakeholder community
Deliver day-to-day issue resolution through effective time management, prioritization and multi-tasking
Innovation
Enhance the control environment through business intelligence and/or AI -related initiatives to increase scalability, adapt to regulatory changes, and deliver creative solutions to clients
Identify and deliver functional enhancements in processes and/or core tools and technologies that will improve divisional leverage
Demonstrate ability to identify and leverage solutions used by other teams, and foster a culture of innovation in which the more junior population is encouraged to seek creative solutions
Client Focus
Effectively handle challenging requests, and build trusting, long-term relationships with clients
Appreciate key client strategies and proactively manage and articulate the impact on the team and function using Business Intelligence/analytics and empirical data
Risk Management
Challenge existing risk and control framework and the status quo to further reinforce the control environment
Proven ability to effectively manage operational risks and develop control enhancements
Contribute to and drive technical and operating environment risk review.
Provide guidance and advice from a risk and control perspective to ensure the proper remediation of risk arising from new products, business, migrations, etc.
Management, Leadership & Culture
Partner with a Vice President to build a resilient and motivated team by promoting diverse perspectives, providing transparent fe