Global Airfreight Export Specialist | TSA/IATA Expert

DHL Group; Austin (TX); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Base salary + incentives

401(k) match

Stock purchase plan

Medical

Vision

Dental

Paid time off

Job summary

Austin, TX-based DHL Global Forwarding is seeking an Airfreight Export Specialist to coordinate and execute international air export shipments from booking to final delivery. The role emphasizes regulatory compliance, accurate documentation, and customer service in a fast-paced freight forwarding environment.

Responsibilities include handling export paperwork, tracking shipments, coordinating with carriers, and advising customers on routes and costs.

Qualifications

• 1-3 years of experience in airfreight export operations within freight forwarding.
• Strong knowledge of TSA, IATA, and U.S. export compliance.
• Proficiency with logistics software (CargoWise or similar TMS systems).
• Excellent communication, organizational, and problemsolving skills.
• Ability to work in a fastpaced environment with strong attention to detail.

Responsibilities

• Coordinate endtoend air export shipments, including booking cargo with airlines, arranging pickups, and preparing necessary documentation.
• Create, review, and process export paperwork such as commercial invoices, packing lists, HAWB/MAWB, AES/EEI filings, and export declarations.
• Ensure all shipments are executed in compliance with TSA, IATA, CBP, and local regulatory requirements.
• Track and trace cargo proactively; communicate shipment status updates to customers and internal stakeholders.
• Manage consolidations, direct shipments, and temperaturecontrolled or specialhandling cargo as required.
• Serve as the primary point of contact for export customers, providing timely updates and addressing inquiries.
• Advise clients on documentation requirements, cargo readiness, routing options, transit times, and costefficient solutions.
• Resolve operational issues, delays, or discrepancies with urgency and professionalism.
• Book cargo with airlines, trucking companies, and handling agents while ensuring space availability and best possible rates.
• Maintain strong working relationships with carriers, warehouses, ground handlers, and other thirdparty providers.

Skills

Excellent communication

Organizational skills

Problem-solving skills

Attention to detail

Education

High school diploma or GED

Tools

CargoWise

Job description

Austin, TX-based DHL Global Forwarding is seeking an Airfreight Export Specialist to coordinate and execute international air export shipments from booking to final delivery. The role emphasizes regulatory compliance, accurate documentation, and customer service in a fast-paced freight forwarding environment.

Responsibilities include handling export paperwork, tracking shipments, coordinating with carriers, and advising customers on routes and costs.