Global Air Export Logistics Specialist

DHL Global Forwarding; Charlotte (NC); On-site; USD 30,000 - 37,000; Full time

Job summary

DHL Global Forwarding in Charlotte, NC is seeking an Air Export Agent to manage end-to-end air freight shipments for customers, coordinating with airlines and ensuring timely bookings.

The role demands strong customer service, meticulous attention to detail, and proficiency in Microsoft Office; knowledge of CargoWise and export documentation is a plus. The position offers competitive pay and benefits.

Qualifications

• 6 months to 1 year of air freight experience in the freight forwarding industry.
• Proficient in Microsoft Word, Excel, and Outlook.

Responsibilities

• Coordinate air export shipments and secure timely airline bookings.
• Prepare export documentation and certificates as required.
• File AES exports and ensure compliance with country requirements.
• Communicate shipment status with customers and overseas partners.
• Ensure accurate invoicing and maintain customer profiles.
• Meet KPIs and support the Control Tower.

Skills

Customer service

Detail oriented

Microsoft Office

Air Freight experience

Tools

CargoWise

Job description

DHL Global Forwarding in Charlotte, NC is seeking an Air Export Agent to manage end-to-end air freight shipments for customers, coordinating with airlines and ensuring timely bookings.

The role demands strong customer service, meticulous attention to detail, and proficiency in Microsoft Office; knowledge of CargoWise and export documentation is a plus. The position offers competitive pay and benefits.