Global Account Manager - Fashion

Hellmann Worldwide Logistics, Inc.; Clark (NJ); On-site; USD 140,000 - 160,000; Full time

Benefits offered by this job

Health and welfare programs

401(k) retirement savings plan

Tuition assistance

Incentive compensation for eligible

Job summary

Hellmann Worldwide Logistics, Inc. is seeking a Global Account Manager - Fashion to acquire high-complexity new business and expand relationships across countries worldwide with medium and large customers, primarily AMCS based.

You will also represent the entire range of Hellmann products and leverage your fashion logistics background to drive proposals and KPIs. The role requires a strong track record in fashion logistics, customer-facing accountability, and the ability to lead cross-border

Qualifications

• Bachelor’s degree in Economics, International Relations, Business Management, Logistics/Supply Chain, or related field.
• Minimum 3-5 years of working experience in a similar role in Fashion.
• Relevant experience in a customer-facing role with significant accountability.
• Background in Fashion Logistics/ Operations/ Supply Chain/ Freight Forwarding.

Responsibilities

• Prospect and develop new business opportunities that would have direct effect for Hellmann countries worldwide, for which decision making is based primarily in AMCS via lead generation, telemarketing, direct mail, personal network etc.
• Expand relationships with strategically important medium and large customers from our global customer base, creating new opportunities which will impact countries worldwide, wherein the customer regional HQ is based in AMCS.
• Apply the methods of Hellmann Sales Process: Proactively identifies, clarifies, and validates customer compelling needs, delivers credible solutions, offer perceived value.
• Deliver personal sales plan in CRM on time and against budget (monthly) as agreed with the leadership.
• Prepare customer quotations, present proposals, and closes business.
• Establish Service Level Agreements and Standard Operating Procedures with the assigned customers.
• Proactively lead a joint customer planning process that develops mutual performance objectives, financial target and milestones (KPIs) for a 1–3-year period.
• Support in new customers’ implementation by directing company implementation resources and by managing customers’ expectations.
• Collaborate with all internal and external stakeholders to ensure profitable business and achieve targets.
• Create new sales leads within the Hellmann network and follow up on generated leads.
• Own the customer complaint process and ensure successful implementation of solutions including lessons learned.
• Live and deliver the Hellmann brand promise by building and maintaining lasting relationships with customers.

Job description

About UsReady to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide.For the better. Together.This position has a base compensation range of USD 140,000.00 to USD 160,000.00. In addition to this base compensation and eligibility for a performance incentive bonus, you'll benefit from our competitive health and welfare programs, a 401(k) retirement savings plan, opportunities for tuition assistance, and incentive compensation for eligible positions. Salary determination considers your skills, experience, job location, internal pay equity and job architecture. Hellmann Worldwide Logistics regularly reviews our pay ranges against industry standards to ensure fairness.The Global Account Manager - Fashion - acquires new business of high complexity and expands existing customer relationships into new countries worldwide with strategically important medium and large customers, primarily AMCS based. Will also represent the entire range of BU products. We are looking for a candidate with a Fashion Logistics background.ESSENTIAL DUTIES AND RESPONSIBILITIES:Prospect and develop new business opportunities that would have direct effect for Hellmann countries worldwide, for which decision making is based primarily in AMCS via lead generation, telemarketing, direct mail, personal network etc.Expand relationships with strategically important medium and large customers from our global customer base, creating new opportunities which will impact countries worldwide, wherein the customer regional HQ is based in AMCSApply the methods of Hellmann Sales Process: Proactively identifies, clarifies, and validates customer compelling needs, delivers credible solutions, offer perceived valueDeliver personal sales plan in CRM on time and against budget (monthly) as agreed with the leadershipMaintains effective customer records as prescribed within our CRM systemPrepares customer quotations, presents proposals, and closes businessEstablish Service Level Agreements and Standard Operating Procedures with the assigned customersProactively leads a joint customer planning process that develops mutual performance objectives, financial target and critical milestones (KPIs) for a 1–3-year periodSupport in new customers’ implementation by directing company implementation resources and by managing customers’ expectationsCollaborate with all internal and external stakeholders to ensure profitable business and achieve targetsCreates new sales leads within the Hellmann network and follows up on generated leadsProvides continuous process improvement feedback to internal stakeholdersOwns the customer complaint process and ensures successful implementation of solutions including lessons learnedActs within our Hellmann business code of conductAchieves assigned sales goals in assigned key accounts (GP, Volume Target as assigned)Meets assigned expectations for growth and profitability of their customersCompletes customers development plans that meet company standardsWorks closely with and guides the Opportunity Management Team (OMT) to deliver customer RFQ’s responses based on their customers’ compelling needsLive and deliver the Hellmann brand promise by building and maintaining lasting relationships with customersPerform other duties as assignedSUPERVISORY RESPONSIBILITIESThere are no supervisory responsibilities related to this role.EDUCATION AND EXPERIENCEBachelor’s Degree in Economics, International Relations, Business Management, Logistics/Supply Chain, or related field or equivalent combination of education and work experience will be considered in lieu of educational requirementMinimum 3-5 years of working experience in a similar role in FashionRelevant work experience in a customer-facing role, prior track record of achievement significant accountabilityKNOWLEDGE, SKILLS & ATTRIBUTESBackground in Fashion Logistics/ Operations/ Supply Chain/ Freight ForwardingExperience & knowledge in Fashion productsUnderstands customer supply chains, networks and decision-making flowHas comprehensive understanding of freight forwarding and logistics processesHas thorough knowledge of Hellmann products and services offering and is able to articulate them professionallyHas in-depth understanding of markets, industries, and competitors (including methods on how to do market research) and is able to identify best practice in our industryHas clear understanding of all elements of the strategic sales processPHYSICAL DEMANDSFrequently required to stand, and walkRegularly required to sit for extended periodsRegularly uses arms to reach, hands and fingers for computer and phone useSpeaking clearly and listening for heavy phone contactRequires close-up and computer screen distance vision abilityRequires frequent overnight travel – up to 50%Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.WORK ENVIRONMENTThe work environment characteristics are similar of those of an office setting with various office equipment.Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender, age, any disabilities, religion, ethnic origin or sexual identity: We are looking forward to meeting you!If you are excited by this fantastic opportunity and have what it takes, then click APPLY!