Global Account Manager

W. R. Grace; South Haven (MI); Híbrido; USD 154.000 - 211.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Retirement Plans

401(k) Match

Paid Vacation

Parental Leave

Tuition Reimbursement

Donation Match

Descripción de la vacante

Grace is seeking a Global Account Manager to join our Fine Chemicals team. This role may be based at our South Haven, MI site or work remotely, reporting to the Global Business Director in South Haven.

You will serve as the strategic point of contact for assigned global accounts, develop strategies, negotiate multi-year agreements, and lead cross-functional teams to deliver tailored solutions. The position requires a technical degree and 12+ years in BD/AM in CDMO pharma, willingness to travel

Formación

• Bachelor’s degree in a technical discipline (Chemistry, Engineering, Biology, etc.).
• 12+ years of business development or account management in the CDMO pharma sector.
• Proven experience managing multinational/global accounts.
• Demonstrates business acumen, leadership and agility.
• Travel domestically and internationally 25–50% as needed.

Responsabilidades

• Serve as the strategic point of contact for Global/Key Accounts.
• Develop and lead global account strategies to drive growth and value.
• Negotiate multi-year supply and commercial agreements.
• Foster executive-level client relationships across organizations.
• Connect client leadership with internal executives to advance initiatives.
• Identify new business opportunities to expand revenue streams.
• Lead cross-functional teams to deliver tailored solutions.
• Provide senior leadership with reporting, forecasting, and insights.
• Proactively resolve high-impact client issues and maintain satisfaction.
• Monitor industry trends to anticipate client needs.

Conocimientos

Global account management

Strategic thinking

Negotiation

Cross-cultural

Sales leadership

Communication

Travel readiness

Educación

Bachelor's degree in technical field

Herramientas

Salesforce

Descripción del empleo

• Operational/Site Experience (Production; Quality; Finance; etc.)

Annual Wage Range: $153,540.00 -$211,117.50

Other Compensation: Eligibility for the Short-Term Incentive program, other applicable bonuses, and company car allowance

Benefits: U.S. Employee Benefits Summary (grace.com)

Grace, a Standard Industries company, is a leading global supplier of catalysts, engineered materials and fine chemicals. We provide innovative products, technologies and services which our customers use to manufacture everyday products like renewable fuels, pharmaceuticals, toothpaste, cosmetics, food packaging, beer, edible oils and more. Our thousands of employees help shape a better future at our global headquarters in Columbia, MD and locations worldwide.

Job Description

Grace is seeking a Global Account Manager (GAM) to join our Fine Chemicals team. This position may be based at our South Haven, MI site or work remotely, and reports directly to the Global Business Director located in South Haven.

Responsibilities

• Serve as the strategic point of contact for assigned Global/Key Accounts, ensuring alignment between client priorities and organizational objectives.
• Develop and lead global account strategies that drive growth, strengthen partnerships, and deliver long-term value for both the client and the company.
• Negotiates multi-year Supply Agreements/Commercial Agreements
• Foster executive-level relationships across client organizations, influencing decision-making and building trust at all levels.
• Connect client leadership with internal executives to advance strategic initiatives and deepen engagement.
• Identify and capitalize on new business opportunities, leveraging market insights to expand account footprint and revenue streams.
• Mobilize and coordinate cross-functional teams to deliver complex, tailored solutions that meet client needs.
• Provide senior leadership with actionable reporting, forecasting, and commercial insights to inform strategic decisions.
• Proactively resolve high-impact client issues, ensuring continuity of service and maintaining strong satisfaction metrics.
• Monitor industry trends, competitive dynamics, and market developments to anticipate client needs and shape forward-looking strategies.

Required Qualifications

• Bachelor’s degree in a Technical Discipline (Chemistry; Engineering; Biology; etc.).
• A minimum of 12+ years of Business Development or Account Management experience is required in the Contract Development Manufacturing Organization (CDMO) segment of the Pharmaceutical Industry.
• Proven experience managing multinational or global accounts.
• Demonstrates business acumen, leadership and agility
• Strong understanding of cross-cultural business practices and global commerce.
• Strategic thinking and analytical problem solving.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to travel domestically and internationally as needed (25-50%).

Physical Requirements And Environment

• Must be able to stand, walk, sit, climb, balance, stoop, kneel, crouch, crawl, and climb stairs and ladders.
• Must be willing to wear PPE (Personal Protective equipment) including but not limited to hard hat, protective eyewear, steel-toed boots, hearing protection on an as-needed basis.
• Ability to follow safety protocols and standards in a pilot plant facility or laboratory environment. -TC1

Preferred Qualifications

• An advanced technical degree or MBA
• Operational/Site Experience (Production; Quality; Finance; etc.)
• Proficiency with Salesforce (Customer Relationship Management Tool)
• Multilingual skills
• -TC1

Benefits

• Medical, Dental, Vision Insurance
• Life Insurance and Disability
• Grace Wellness Program
• Flexible Workplace with maximum overlap with the core hours
• Retirement Plans
• 401(k) Company Match
• Paid Vacation and Holidays
• Parental Leave
• Tuition Reimbursement
• Company Donation Match Program

Nearest Major Market: Kalamazoo