Glenside Branch Part-Time Teller - 30 Hours

Virginia Credit Union; Richmond (VA); On-site; USD 26,000 - 28,000; Full time

Job summary

Virginia Credit Union is seeking a Teller to provide superior member service by accurately processing teller transactions in line with VACU policies. You will build member relationships by understanding VACU products and recommending suitable services.

The role requires cash handling experience, good math skills, and strong computer proficiency. You will work with a team to balance cash drawers and adhere to enterprise policies, with ongoing training in BSA and Information Security.

Qualifications

• Cash handling experience in a financial setting preferred.
• Satisfactory computer skills preferred.
• Math aptitude and accurate numerical work are essential.
• Minimum of high school diploma or equivalent; cash handling experience preferred in a financial institution.

Responsibilities

• Performs paying and receiving functions with accurate balancing and reporting, including deposits, check cashing, loan payments, and other transactions.
• Provides superior member service by accurately processing teller transactions and recommending VACU products and services.
• Maintains knowledge of VACU products and services to meet member needs and makes appropriate referrals.
• Verifies and balances cash drawer daily with minimal variances and assists in reconciling discrepancies.
• Handles transactions efficiently, seeking supervisor approval for items beyond authority.

Skills

Cash handling

Math aptitude

Customer service

Computer skills

Education

High school diploma

Job description

Work Hours

Saturday: Every Saturday 8:30am-1pm
Monday - Friday: 11:00am-6:30pm (One day off during the week)

PRIMARY FUNCTION

Provides superior member service by accurately and efficiently performing teller related transactions in accordance with VACU policies and procedures. Builds and maintains member relationships by recommending VACU products and services.

JOB DUTIES AND RESPONSIBILITIES

• Demonstrates appropriate knowledge of all VACU policies and procedures related to the teller area, including Security and Information Security.
• Meets member needs by maintaining appropriate knowledge of all VACU products and services.
• Makes appropriate referrals of VACU products and services.
• Performs paying and receiving functions with accurate balancing and reporting, including but not limited to deposits, check cashing, loan payments, miscellaneous sales, cash advances, etc.
• Handles each transaction proficiently, exercising good judgment and seeking approval for any transaction exceeding their level of authority.
• Verifies and balances assigned cash drawer daily with minimal cash variances.
• Assists in reconciling errors or discrepancies.
• Maintains adequate cash and/or cash limits as required by VACU policy.
• Demonstrates basic knowledge of safe deposit box access procedures.
• Provides quality service by following all member service expectations.
• Meets expectations in all areas of teller performance documentation including service quality, operations, and sales.
• Comply with all published enterprise level policies and procedures including, but not limited to, Risk Management policies.
• Complete all required, ongoing enterprise level training including, but not limited to BSA, OFAC, and Information Security.
• Report all Risk Management Policy violations in accordance with policy.
• Other duties may be required and assigned by the supervisor.

JOB QUALIFICATIONS

• Knowledge: Good understanding of products and services offered by financial institutions preferred.
• Skills: Satisfactory computer skills preferred.
• Abilities: Math aptitude; professional appearance, manner and communication skills.
• Minimum Education and Experience: Minimum of high school diploma or equivalent. Cash handling/business experience, preferably at a financial institution.

PHYSICAL REQUIREMENTS

• This job requires the ability to sit and stand for long periods of time.
• This job requires occasionally lifting up to 50 pounds and/or up to 30 pounds frequently.

Salary Range: $18.67-$20.62

We’re proud of the opportunities, training, benefits and work-life balance we provide to those who help people take their money further, and reach their goals sooner.

We strive to provide a culture where employee development, teamwork, integrity, respect and quality of life are the cornerstones of delivering superior member experience.

We thank our employees for making us a part of our community’s "Top Workplaces" and are always looking to add people to our team who share our passion for helping members build their finances and confidence.

In return, we offer employees a challenging and rewarding work environment and are committed to maintaining an atmosphere that promotes teamwork and continual improvement.

Virginia Credit Union is an Equal Opportunity Employer.