Glazier-Flat Glass Installer

Glass Doctor; Goshen (IN); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Flexible Schedule

Paid Training

Bonuses & Incentives

Company-provided vehicle and tech

Benefits package

PTO and Vacation

Job summary

Glass Doctor is seeking a skilled Glazier and Flat Glass Technician to service residential and commercial clients in Goshen, IN. You’ll install, repair, and custom-cut glass, ensuring precise measurements and high-quality craftsmanship while delivering excellent customer service.

The role emphasizes safety, accuracy, and proactive problem-solving, with training, a company vehicle, and tech tools provided.

Qualifications

• One year or more of glass installation experience.
• Glass cutting experience preferred.
• Must be insurable with a valid driver's license and clean driving record.
• Able to lift 50 lbs. independently.
• Comfortable with heights, ladders, and lifts.
• Skilled with mobile technology and digital software.

Responsibilities

• Install flat glass products for doors, storefronts, windows, showers, mirrors, tabletops and related items.
• Perform repairs as needed.
• Cut glass to size for custom projects.
• Take precise measurements to ensure materials meet specifications.
• Assess the customer’s home or business to identify additional needs.
• Explain recommended services clearly to customers.
• Collect payment for work performed.

Skills

Customer service

Attention to detail

Glass installation

Measuring accurately

Driving license

Field tech fluency

Reference checks

Tools

Glass cutting tools

Measurement tools

Job description

100% Company Paid Health, Vision, and Dental Insurance!

The Glazier is the avenue to a career in the trades. It's an opportunity to start at the ground level and work your way up through the organization. Does a career in the trades interest you then keep reading...

How about growing your skills and income at a company where your attention to detail will be appreciated?

As a Glazier and Flat Glass Technician at Glass Doctor, you will be helping our residential and business customers, often in times when they need it most. When something cracks or shatters, you'll put the customer at ease, making sure their home or business is safe and looking good!

We invest in our people and will make sure you have the training, tools, and process to be successful.

Your Responsibilities as a Glazier and Flat Glass Technician

As a Glass Doctor Flat Glass Trainee, you are a vital part of our team. You will be the person that provides top-notch customer service while showing off your solid craftsman skills for flat glass installation services.

Here’s what you’ll do:

• Install flat glass products for doors, storefronts, windows, showers, mirrors, tabletops, and other glass-related items.
• Do repairs as necessary.
• Cut glass to size for custom projects.
• Take precise measurements to ensure materials meet specified dimensions.
• Evaluate the rest of the customer’s home or business as part of the Glass Doctor service to determine other needs of the customer.
• Put customers at ease, effectively explaining what services they need to resolve their issues.
• Collect payment from customers for the work performed.

Here’s What You Need to Succeed as a Glazier at Glass Doctor:

Excel at Exceptional Customer Service: In this role, you are much more than just a flat glass installation technician. You are delivering an exceptional high-quality customer experience.

We highly value the customer satisfaction surveys and Google reviews that we get from our customers about our technicians and the jobs performed.

Our highest-rated glaziers can even get national recognition!

Have an Eye for Perfection: You'll need a high level of attention to detail. Exact measurements are crucial to get the job done right, the first time.

We Schedule Your Day: You don't have to worry about scheduling your day - we take care of that for you. But we rely on you to complete the jobs on schedule so that we can meet customer expectations.

Identify Additional Opportunities to Help the Customer: Our customers view you as the trusted expert to make the best recommendations for their current and future needs.

Job Requirements

• One year or more of glass installation experience, with glass cutting experience preferred.
• Knowledge and understanding of the basic tools of the trade.
• Must be insurable with a valid driver's license and clean driving record to drive a company vehicle.
• Ability to lift 50 lbs. independently - as you know, glass can be heavy, and our technicians often work solo.
• Comfortable with heights, ladders, and lifts.
• Comfortable using mobile technology and digital software - no pen and paper here.
• Verification of your prior job experience via reference checks.

This Job Is NOT For You If . . .

• You are okay with measurements being "close enough". That won't work here. Measurements need to be super accurate to a fraction of an inch so that the glass will fit the first time.
• You say things in your head like "A broken window - what's the big deal?" To our customers, when glass breaks, it's an emergency and safety issue. We take it as seriously as they do.
• You think working Monday mornings is optional. But our customers depend on us to show up as scheduled. Calling off work at the last minute impacts not just the customer but the whole team.

Here’s How We Take Care of Our Employees:

• Flexible Schedule
• Paid Training
• Bonuses & Incentives
• Company-provided vehicle and technology
• Benefits Package
• PTO and Vacation

The pay range for this position is $XX.XX to $XX.XX, depending on your level of experience as a glazier and flat glass installer.

At Glass Doctor, you will be a valued part of our team and community. By providing continuing training, we will invest in you as you grow with us.

If you are ready to put your passion for customer service and glass expertise to work, then what are you waiting for?